Our Lady Of Hope Health Center

Richmond, Virginia

Address

13700 North Gayton Road, Richmond, VA, 23233

Phone

+1 804-360-1960

6.5 /10

Our Lady Of Hope Health Center Quality & Safety Report

Average

Inspections: 4★ (50%) Staffing: 3★ (25%) Quality: 2★ (25%)

CMS Official Overall: 4★ / 5

CMS data as of January 2026

This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →

5 health deficiencies

Safety & Inspections

Health deficiencies
National median: 7
5 below national median

CMS data as of January 1, 2026

Staffing breakdown

Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.

Total nurse staffing
National median: 4.12 hrs
4.52 hrs near national median
Registered nurse (RN)
0.71 hrs
Licensed practical nurse (LPN)
1.27 hrs
Certified nursing aide (CNA)
2.40 hrs
Physical therapy
0.09 hrs

Quality rating trend

Overall rating stable at 4 stars across 18 data points.

Quality rating trend for Our Lady Of Hope Health Center 1 2 3 4 5 Jun 24 Sep 24 Dec 24 Apr 25 Jul 25 Dec 25 Feb 26
  • Overall
  • Health inspection
  • Staffing
  • Quality measures

Facility profile

Type
Skilled Nursing Facility
Capacity
75 certified beds · ~70 avg residents/day (94% occupancy)
Ownership
Non profit - Church related
Payment accepted
Medicare Medicaid (Medicare and Medicaid)

About

Our Lady of Hope Health Center is a nonprofit, church-related skilled nursing facility in Richmond, Virginia, featuring 75 beds. The center maintains a 4-star overall rating from CMS, supported by a 4-star health inspection score and a 3-star staffing rating. Clinical performance data reflects a 2-star rating for resident quality measures.

Frequently asked questions

What is the overall CMS rating for Our Lady Of Hope Health Center?
Our Lady Of Hope Health Center has an overall CMS rating of 4 out of 5 stars.
How did Our Lady Of Hope Health Center score on health inspections?
Our Lady Of Hope Health Center received a health inspection rating of 4 out of 5 stars from CMS.
What is the staffing rating for Our Lady Of Hope Health Center?
Our Lady Of Hope Health Center has a staffing rating of 3 out of 5 stars, based on nurse-to-resident ratios.
How many beds does Our Lady Of Hope Health Center have?
Our Lady Of Hope Health Center has 75 certified beds.
Does Our Lady Of Hope Health Center accept Medicare or Medicaid?
Yes, Our Lady Of Hope Health Center accepts Medicare and Medicaid.
Where is Our Lady Of Hope Health Center located?
Our Lady Of Hope Health Center is located at 13700 North Gayton Road, Richmond, VA, 23233, Richmond, Virginia.
How can I contact Our Lady Of Hope Health Center?
You can reach Our Lady Of Hope Health Center by phone at +1 804-360-1960.

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About this data

How to read this page

Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.

Where this data comes from

All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.

What to do next

Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →

Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.