The Laurels Of University Park
Richmond, Virginia
2420 Pemberton Rd, Richmond, VA, 23233
The Laurels Of University Park Quality & Safety Report
Below Average
CMS Official Overall: 2★ / 5
CMS data as of January 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
CMS data as of January 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 0.36 hrs
- Licensed practical nurse (LPN) 1.18 hrs
- Certified nursing aide (CNA) 2.09 hrs
- Physical therapy 0.11 hrs
Quality rating trend
Overall rating improved from 1 to 2 stars over 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Skilled Nursing Facility · Building
- Capacity
- 145 certified beds · ~131 avg residents/day (90% occupancy)
- Ownership
- For profit - Corporation
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
The Laurels of University Park is a 145-bed, for-profit skilled nursing facility located in Richmond, Virginia. The center holds a 2-star overall rating from the Centers for Medicare & Medicaid Services, reflecting 2-star ratings in both staffing and health inspections. While its core operational categories are rated below average, the facility maintains a 4-star rating for its clinical quality measures.
Location
2420 Pemberton Rd, Richmond, VA, 23233, Richmond, VA
Frequently asked questions
- What is the overall CMS rating for The Laurels Of University Park?
- The Laurels Of University Park has an overall CMS rating of 2 out of 5 stars.
- How did The Laurels Of University Park score on health inspections?
- The Laurels Of University Park received a health inspection rating of 2 out of 5 stars from CMS.
- What is the staffing rating for The Laurels Of University Park?
- The Laurels Of University Park has a staffing rating of 2 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does The Laurels Of University Park have?
- The Laurels Of University Park has 145 certified beds.
- Does The Laurels Of University Park accept Medicare or Medicaid?
- Yes, The Laurels Of University Park accepts Medicare and Medicaid.
- Where is The Laurels Of University Park located?
- The Laurels Of University Park is located at 2420 Pemberton Rd, Richmond, VA, 23233, Richmond, Virginia.
- How can I contact The Laurels Of University Park?
- You can reach The Laurels Of University Park by phone at +1 804-747-9200.
Nearby facilities
- Shalom Gardens Health & Rehabilitation 3.6 mi
1600 John Rolfe Parkway, Richmond, VA, 23233
- Lakewood Manor 3.7 mi
1900 Lauderdale Drive, Richmond, VA, 23238
About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.