Virginia Veterans Care Center
Roanoke, Virginia
4550 Shenandoah Ave N W, Roanoke, VA, 24017
Virginia Veterans Care Center Quality & Safety Report
Excellent
CMS Official Overall: 5★ / 5
CMS data as of January 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
CMS data as of January 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 0.84 hrs
- Licensed practical nurse (LPN) 0.74 hrs
- Certified nursing aide (CNA) 2.25 hrs
- Physical therapy 0.05 hrs
Quality rating trend
Overall rating stable at 5 stars across 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Skilled Nursing Facility
- Capacity
- 180 certified beds · ~187 avg residents/day (104% occupancy)
- Ownership
- Government - State
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
The Virginia Veterans Care Center is a state-owned, 180-bed skilled nursing facility located in Roanoke, Virginia. It holds a 5-star overall rating from the Centers for Medicare & Medicaid Services, supported by 5-star ratings in health inspections and quality measures. The facility currently maintains a 3-star rating for staffing levels.
Location
4550 Shenandoah Ave N W, Roanoke, VA, 24017, Roanoke, VA
Frequently asked questions
- What is the overall CMS rating for Virginia Veterans Care Center?
- Virginia Veterans Care Center has an overall CMS rating of 5 out of 5 stars.
- How did Virginia Veterans Care Center score on health inspections?
- Virginia Veterans Care Center received a health inspection rating of 5 out of 5 stars from CMS.
- What is the staffing rating for Virginia Veterans Care Center?
- Virginia Veterans Care Center has a staffing rating of 3 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does Virginia Veterans Care Center have?
- Virginia Veterans Care Center has 180 certified beds.
- Does Virginia Veterans Care Center accept Medicare or Medicaid?
- Yes, Virginia Veterans Care Center accepts Medicare and Medicaid.
- Where is Virginia Veterans Care Center located?
- Virginia Veterans Care Center is located at 4550 Shenandoah Ave N W, Roanoke, VA, 24017, Roanoke, Virginia.
- How can I contact Virginia Veterans Care Center?
- You can reach Virginia Veterans Care Center by phone at +1 540-982-2860.
Nearby facilities
- Old Southwest Health And Rehabilitation 3.7 mi
324 King George Ave Sw, Roanoke, VA, 24016
- Our Lady Of The Valley 3.9 mi
650 North Jefferson Street, Roanoke, VA, 24016
- Friendship Living's Adult Medical Day Care 4.7 mi
324 Hershberger Rd NW, Roanoke, VA 24012
- Friendship Health And Rehab Center - South 5.1 mi
5647 Starkey Road, Roanoke, VA, 24018
About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.