Mountain Laurel Rehab and Nursing

Safety & Inspections

Health deficiencies

National median: 7

56 above national median

Total federal penalties

$170,194

Special Focus Facility

CMS has identified this facility as having a sustained record of serious quality issues. SFF facilities are inspected twice as often as standard facilities.

Abuse citation

CMS has cited this facility for abuse in one of the two most recent reporting cycles.

CMS data as of January 1, 2026

Staffing breakdown

Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.

Total nurse staffing

National median: 4.12 hrs

3.69 hrs below national median

Registered nurse (RN)

0.50 hrs

Licensed practical nurse (LPN)

1.08 hrs

Certified nursing aide (CNA)

1.96 hrs

Physical therapy

0.10 hrs

Quality rating trend

Overall rating stable at 1 stars across 18 data points.

Facility profile

Type

Skilled Nursing Facility · Rehabilitation center · Nursing home

Capacity

120 certified beds · ~95 avg residents/day (79% occupancy)

Ownership

For profit - Limited Liability company

Payment accepted

Medicare Medicaid (Medicare and Medicaid)

About

Mountain Laurel Rehab and Nursing is a 120-bed, for-profit skilled nursing facility located in Rural Retreat, Virginia. The center currently holds a 1-star overall rating from the Centers for Medicare & Medicaid Services, based on a 1-star health inspection rating, a 2-star staffing rating, and a 3-star rating for quality measures. It is owned and operated as a limited liability company.

Location

514 N Main St, Rural Retreat, VA 24368, Rural Retreat, VA

Recent reviews

• Kristen ★☆☆☆☆ September 6, 2025

  No one ever calls you back. Its common knowledge when working for a facility to call someone back, not RR rehab. This facility is very unprofessional and seems to have a management/administrator that doesnt care about follow up or follow through.

• AAG ★★★★★ August 21, 2025

  Words from the Residents of Mountain Laurel Rehabilitation and Nursing. “The food is very tasty, the activities are great, the staff is friendly and nice and always willing to help me.” -R. Shuler “Basically, I like it all. Activities are the best, the staff is good to me, and I like the variety of food offered.” -B. Crigger “I like the peace and quiet, I like the pets that come in to visit, and the aids and nurses are good to me.” -M. Fulcher “Activities are wonderful (…) the variety and unique things that we get to do. Nurses and CNAs are good to me and my husband, and our needs are met.” -M. Davis “I like socializing and making new friends. The staff is always friendly; the party's activities have (…) I like the decorations and the food.” -T. Johnson “Staff is good, helpful and friendly. They are my friends. I like my room, it’s cozy. The food is good. I feel safe here and I am happy.” -L. Heckert “The fishing expo that we have is totally awesome! Therapy is wonderful and helps us get better and stronger. CNAs are good to me, staff is friendly and helpful, especially dietary and activities.” -A.Webb

• Colleen Cummings ★★★★☆ August 21, 2025

  My father was a resident from 2015-2018 and received excellent care. Staff were loving and attentive to him. No place is perfect especially when staff are in short supply, overworked and underpaid. But we couldn't have been more pleased. Residents are regularly entertained with fun activities and beautiful music.

• Liz Vlasova ★★★★★ August 14, 2025

  Mountain Laurel has amazing events for their residents and the community. We were able to participate and mingle with the residents. They all had a wonderful time. Cindy always goes out of her way to make the residents comfortable by providing entertainment and games. You are lucky to have Cindy working for you.

• Lynn Pickle ★★★★★ August 14, 2025

  I am leaving a positive review because, I have had family there. They were well taken care of, no everything is not perfect but, in all of reality ,it wouldn't have been perfect at home either . Sometimes people think medical staff are miracle workers, I understand the challenge today of staffing, less and less people are going into nursing ,especially nursing assistants, because it is HARD work. I also started doing some volunteer work, there at the rehab center while a family member was there, I continue to do that ,even though the last one of my loved ones to be a resident there, passed away last year at 86. I have encountered a lot of residents that tell me they like it there, tell me of the activities they like to do, the music they like to hear, some even tell me they wouldn't go back home if they could, because it was lonely at home ,there they have family and friends there to talk to everyday. I can say, when I walk into this facility ,there is no smell of urine or feces. I have never heard any of the nurses or workers be hateful to the residents, even though some were trying to get out doors they weren't supposed to for their safety. I have saw many medical facilities in my career, this one is one of the cleanest ,happy atmosphere I have been in.

Frequently asked questions

What is the overall CMS rating for Mountain Laurel Rehab and Nursing?

Mountain Laurel Rehab and Nursing has an overall CMS rating of 1 out of 5 stars.

How did Mountain Laurel Rehab and Nursing score on health inspections?

Mountain Laurel Rehab and Nursing received a health inspection rating of 1 out of 5 stars from CMS.

What is the staffing rating for Mountain Laurel Rehab and Nursing?

Mountain Laurel Rehab and Nursing has a staffing rating of 2 out of 5 stars, based on nurse-to-resident ratios.

How many beds does Mountain Laurel Rehab and Nursing have?

Mountain Laurel Rehab and Nursing has 120 certified beds.

Does Mountain Laurel Rehab and Nursing accept Medicare or Medicaid?

Yes, Mountain Laurel Rehab and Nursing accepts Medicare and Medicaid.

Where is Mountain Laurel Rehab and Nursing located?

Mountain Laurel Rehab and Nursing is located at 514 N Main St, Rural Retreat, VA 24368, Rural Retreat, Virginia.

How can I contact Mountain Laurel Rehab and Nursing?

You can reach Mountain Laurel Rehab and Nursing by phone at +1 276-686-7000.

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