Heritage Hall Wise

Wise, Virginia

Address

9434 Coeburn Mountain Road, Wise, VA, 24293

Phone

+1 276-328-2721

7.0 /10

Heritage Hall Wise Quality & Safety Report

Good

Inspections: 4★ (50%) Staffing: 2★ (25%) Quality: 4★ (25%)

CMS Official Overall: 4★ / 5

CMS data as of January 2026

This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →

3 health deficiencies

Safety & Inspections

Health deficiencies
National median: 7
3 below national median

CMS data as of January 1, 2026

Staffing breakdown

Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.

Total nurse staffing
National median: 4.12 hrs
3.29 hrs below national median
Registered nurse (RN)
0.39 hrs
Licensed practical nurse (LPN)
1.01 hrs
Certified nursing aide (CNA)
2.16 hrs
Physical therapy
0.06 hrs

Quality rating trend

Overall rating stable at 4 stars across 18 data points.

Quality rating trend for Heritage Hall Wise 1 2 3 4 5 Jun 24 Sep 24 Dec 24 Apr 25 Jul 25 Dec 25 Feb 26
  • Overall
  • Health inspection
  • Staffing
  • Quality measures

Facility profile

Type
Skilled Nursing Facility
Capacity
97 certified beds · ~89 avg residents/day (91% occupancy)
Ownership
For profit - Limited Liability company
Payment accepted
Medicare Medicaid (Medicare and Medicaid)

About

Heritage Hall Wise is a 97-bed for-profit skilled nursing facility located in Wise, Virginia, operated as a limited liability company. The center maintains a 4-star overall rating from the Centers for Medicare & Medicaid Services, supported by 4-star ratings in both health inspections and quality measures. While the facility holds high marks for clinical outcomes and safety standards, its staffing levels are currently rated at 2 stars.

Frequently asked questions

What is the overall CMS rating for Heritage Hall Wise?
Heritage Hall Wise has an overall CMS rating of 4 out of 5 stars.
How did Heritage Hall Wise score on health inspections?
Heritage Hall Wise received a health inspection rating of 4 out of 5 stars from CMS.
What is the staffing rating for Heritage Hall Wise?
Heritage Hall Wise has a staffing rating of 2 out of 5 stars, based on nurse-to-resident ratios.
How many beds does Heritage Hall Wise have?
Heritage Hall Wise has 97 certified beds.
Does Heritage Hall Wise accept Medicare or Medicaid?
Yes, Heritage Hall Wise accepts Medicare and Medicaid.
Where is Heritage Hall Wise located?
Heritage Hall Wise is located at 9434 Coeburn Mountain Road, Wise, VA, 24293, Wise, Virginia.
How can I contact Heritage Hall Wise?
You can reach Heritage Hall Wise by phone at +1 276-328-2721.

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About this data

How to read this page

Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.

Where this data comes from

All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.

What to do next

Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →

Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.