Puget Sound Care
Olympia, Washington
4001 Capitol Mall Dr Southwest, Olympia, WA, 98502
Puget Sound Care Quality & Safety Report
Good
CMS Official Overall: 4★ / 5
CMS data as of January 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
- Total federal penalties $8,018
CMS data as of January 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 0.54 hrs
- Licensed practical nurse (LPN) 0.88 hrs
- Certified nursing aide (CNA) 2.84 hrs
- Physical therapy 0.08 hrs
Quality rating trend
Overall rating declined from 5 to 4 stars over 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Skilled Nursing Facility · Nursing home
- Capacity
- 108 certified beds · ~95 avg residents/day (88% occupancy)
- Ownership
- For profit - Limited Liability company
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
Puget Sound Care is a 108-bed skilled nursing facility in Olympia, Washington, operated as a for-profit limited liability company. The center holds a 4-star overall rating from the Centers for Medicare & Medicaid Services, supported by 4-star ratings in both health inspections and quality measures. Staffing at the facility is currently rated at 3 out of 5 stars.
Location
4001 Capitol Mall Dr Southwest, Olympia, WA, 98502, Olympia, WA
Recent reviews
- Anine C ★☆☆☆☆ October 26, 2025
We had one relative die there and a dear friend end up in intensive care. Lack of privacy as the rooms are small and doubled up. Our friend was left sitting on a bed sore for several hours in a wheelchair, and the air mattress to relieve his bed sore had a leak. From our perspective, this facility appears to be overbooked, understaffed and lacking suitable equipment. Would not recommend. Attorney representing this facility sent me a threatening letter to remove this review. Everything I wrote is demonstrably true. I will not remove.
- Paul Waddington ★★★★★ April 15, 2025
The leadership team is really investing in making this place great.
- Lisa Bingham ★★★★★ August 15, 2024
My Mom has had wonderful care here! She went for rehab, but will now be staying in their skilled nursing. I’m there a lot, so have my eyes pealed. I have been so relieved to see how helpful the staff has been. They have gone the extra mile to get to know my mom.
- Daisy Lochner ★★★★★ August 7, 2024
My grandma stayed here recently to heal after some heart issues. We were so please with the whole experience. The staff were wonderful and very attentive. Nursing was extremely knowledgeable and the provider came to see my grandma often to keep a close eye on how she was doing. She was very happy with the food and enjoyed the variety. We will use this facility in the future if ever needed.
- Tess Lochner ★★★★★ August 7, 2024
Very pleased with this facility! Staff are all friendly and helpful. The center itself is clean and has a very nice court yard.
Frequently asked questions
- What is the overall CMS rating for Puget Sound Care?
- Puget Sound Care has an overall CMS rating of 4 out of 5 stars.
- How did Puget Sound Care score on health inspections?
- Puget Sound Care received a health inspection rating of 4 out of 5 stars from CMS.
- What is the staffing rating for Puget Sound Care?
- Puget Sound Care has a staffing rating of 3 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does Puget Sound Care have?
- Puget Sound Care has 108 certified beds.
- Does Puget Sound Care accept Medicare or Medicaid?
- Yes, Puget Sound Care accepts Medicare and Medicaid.
- Where is Puget Sound Care located?
- Puget Sound Care is located at 4001 Capitol Mall Dr Southwest, Olympia, WA, 98502, Olympia, Washington.
- How can I contact Puget Sound Care?
- You can reach Puget Sound Care by phone at +1 360-754-9792.
Nearby facilities
- Woodard Creek Health & Rehabilitation 4.9 mi
3333 Ensign Road Northeast, Olympia, WA, 98506
About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.