Willows Center
Parkersburg, West Virginia
723 Summers Street, Parkersburg, WV, 26101
Willows Center Quality & Safety Report
Below Average
CMS Official Overall: 1★ / 5
CMS data as of January 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
CMS data as of January 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 0.59 hrs
- Licensed practical nurse (LPN) 0.80 hrs
- Certified nursing aide (CNA) 2.04 hrs
- Physical therapy 0.02 hrs
Quality rating trend
Overall rating stable at 1 stars across 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Skilled Nursing Facility · Building
- Capacity
- 97 certified beds · ~92 avg residents/day (94% occupancy)
- Ownership
- For profit - Corporation
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
Willows Center is a 97-bed, for-profit skilled nursing facility located in Parkersburg, West Virginia. The center currently holds a 1-star overall rating from the Centers for Medicare & Medicaid Services, based on a 1-star staffing rating and 2-star ratings for health inspections and quality measures. Training and rehabilitation services are provided within a corporate-owned residential setting.
Location
723 Summers Street, Parkersburg, WV, 26101, Parkersburg, WV
Frequently asked questions
- What is the overall CMS rating for Willows Center?
- Willows Center has an overall CMS rating of 1 out of 5 stars.
- How did Willows Center score on health inspections?
- Willows Center received a health inspection rating of 2 out of 5 stars from CMS.
- What is the staffing rating for Willows Center?
- Willows Center has a staffing rating of 1 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does Willows Center have?
- Willows Center has 97 certified beds.
- Does Willows Center accept Medicare or Medicaid?
- Yes, Willows Center accepts Medicare and Medicaid.
- Where is Willows Center located?
- Willows Center is located at 723 Summers Street, Parkersburg, WV, 26101, Parkersburg, West Virginia.
- How can I contact Willows Center?
- You can reach Willows Center by phone at +1 304-428-5573.
Nearby facilities
- Worthington Healthcare Center 3.8 mi
2675 36th Street, Parkersburg, WV, 26104
- Ohio Valley Health Care 3.8 mi
222 Nicolette Road, Parkersburg, WV, 26104
About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.