ARIA of Brookfield
Brookfield, Wisconsin
18740 W Bluemound Rd, Brookfield, 53045
ARIA of Brookfield Quality & Safety Report
Poor
CMS Official Overall: 1★ / 5
CMS data as of January 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
- Total federal penalties $453,512
CMS data as of January 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 0.39 hrs
- Licensed practical nurse (LPN) 1.15 hrs
- Certified nursing aide (CNA) 1.94 hrs
- Physical therapy 0.04 hrs
Quality rating trend
Overall rating stable at 1 stars across 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Skilled Nursing Facility · Nursing home
- Capacity
- 170 certified beds · ~97 avg residents/day (57% occupancy)
- Ownership
- For profit - Corporation
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
ARIA of Brookfield is a 170-bed, for-profit skilled nursing facility located in Brookfield, Wisconsin. The center is owned by a corporation and currently holds a 1-star overall rating from the Centers for Medicare & Medicaid Services. This rating reflects 1-star assessments across the specific categories of health inspections, staffing levels, and quality of resident care measures.
Location
18740 W Bluemound Rd, Brookfield, 53045, Brookfield, WI
Recent reviews
- April Mandujano ★☆☆☆☆ January 16, 2026
If your loved one goes to the hospital, good luck getting ahold of anyone to get paperwork. Nobody wants to answer the phones. They are over worked and understaffed. Please get some workers that actually care. I only gave it a one star because I wouldn't have been able to post a review.
- Katie S ★☆☆☆☆ December 29, 2025
Everything the reviews have said are accurate. This place is terrible. Our lived one has gone downhill since being here. The staffing is terrible and the care is even worse. It’s dirty, the food is bad, the staff might be trying their best but they can’t keep up. Do not send anyone you care about here. If negative star rating was an option I would choose it.
- Kathy Stevens ★★☆☆☆ October 28, 2025
I wouldn't put any one there for a short time. I had a bad experience
- Money Ones ★☆☆☆☆ August 2, 2025
First of all, I sincerely apologize to the residents who live here. I came to make a delivery through DoorDash, and oh my goodness there was absolutely no help at the front desk. People were just walking in and out with no guidance. I went upstairs to the nursing station, and again, no assistance. The residents looked confused and helpless. Whoever is in charge really needs to get things in order. The place felt more like a jail than a care facility
- Vicky Betzig ★☆☆☆☆ July 3, 2025
I wouldn't wish my worst enemy to have to experience the stupid choices of the management team at this wholly dysfunctional facility. Nurses who have patient loads of 40! Nurses aides are used as food service runners and going to the local market to get milk and butter for breakfast after breakfast has been served. The food is sickening. I lost 40 pounds in 4 weeks. The food is inedible and dinner consists of a mystery meat slider on a small styrofoam plate and that's it. Lunches were heartier but still vomit/inducing.<br><br>No two staffers have the same answer to any question ever EVER! Is this decaf coffee? Yes it's all we serve! Is this decaf coffee? No we don't have any decaf NONE! Stay away from Aria and others managed by the same company- don't let your loved ones step a foot in the door to this hell on earth!!!!!
Frequently asked questions
- What is the overall CMS rating for ARIA of Brookfield?
- ARIA of Brookfield has an overall CMS rating of 1 out of 5 stars.
- How did ARIA of Brookfield score on health inspections?
- ARIA of Brookfield received a health inspection rating of 1 out of 5 stars from CMS.
- What is the staffing rating for ARIA of Brookfield?
- ARIA of Brookfield has a staffing rating of 1 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does ARIA of Brookfield have?
- ARIA of Brookfield has 170 certified beds.
- Does ARIA of Brookfield accept Medicare or Medicaid?
- Yes, ARIA of Brookfield accepts Medicare and Medicaid.
- Where is ARIA of Brookfield located?
- ARIA of Brookfield is located at 18740 W Bluemound Rd, Brookfield, 53045, Brookfield, Wisconsin.
- How can I contact ARIA of Brookfield?
- You can reach ARIA of Brookfield by phone at +1 262-782-0230.
Nearby facilities
- Care-Age Of Brookfield 1.6 mi
1755 N Barker Rd, Brookfield, 53045
- Complete Care At Care Age 1.6 mi
1755 N. Barker Rd., Brookfield, WI, 53045
- Franciscan Woods 1.6 mi
19525 W North Ave, Brookfield, WI, 53045
- Congregational Home, Inc 4.1 mi
13900 W Burleigh Rd, Brookfield, WI, 53005
About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.