Dove Healthcare - South Eau Claire
Eau Claire, Wisconsin
3656 Mall Dr, Eau Claire, 54701
Dove Healthcare - South Eau Claire Quality & Safety Report
Excellent
CMS Official Overall: 5★ / 5
CMS data as of January 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
CMS data as of January 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 1.99 hrs
- Licensed practical nurse (LPN) 0.40 hrs
- Certified nursing aide (CNA) 3.08 hrs
- Physical therapy 0.10 hrs
Quality rating trend
Overall rating stable at 5 stars across 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Skilled Nursing Facility · Nursing home · Physical therapy clinic · Rehabilitation center
- Capacity
- 50 certified beds · ~46 avg residents/day (91% occupancy)
- Ownership
- For profit - Limited Liability company
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
Dove Healthcare - South Eau Claire is a 50-bed for-profit skilled nursing facility located in Eau Claire, Wisconsin. The center holds a 5-star overall rating from the Centers for Medicare & Medicaid Services, supported by a 5-star staffing rating and 4-star ratings in both health inspections and quality measures. Construction and operations are managed under a limited liability company structure.
Location
3656 Mall Dr, Eau Claire, 54701, Eau Claire, WI
Recent reviews
- Julie T ★★★★★ August 27, 2025
I am writing to express my sincere gratitude for the excellent care my mother received during her recent stay.<br>She was impressed with the whole team. She wanted to express how safe and truly cared for she felt. With all the kindness Dove showed to her, she felt that aided in her improvement.<br>Thank you for your dedication to providing excellent healthcare. Your professionalism and compassion were truly appreciated.
- Norm ★★★★★ July 14, 2025
Thank you very much to Dove South Health Care Rehabilitation Center and everyone who works there in the city of Eau Claire, WI.<br>I was a patent there for three weeks after surgery for a bulging disk<br>into my spine, causing sciatic nerve pain in my right leg. When I arrive there, I could hardly walk. With all the help from, all the personnel, The RN’s, CNA’s, OT and PT Therapists and nursing students. Thanks to everyone for a job well done.<br>I would strongly recommend Dove South Health Care Rehab Center to everyone in need of assistance.<br><br>Thank you so much to everyone on your team.<br><br>Norm Ryder
- Jan Jenswold ★★★★★ November 16, 2023
Spent two weeks in rehab following surgery. Staff is incredible - friendly, patient, helpful, personable. Food is very good with several options. Very good experience!
- Ardessa Aka Purple Moon Dragon ★★★★★ December 19, 2020
I was there for 1 and a 1/2 months the end of 2019. They treated me wonderfully. I loved that they listened to me. Then helped me with whatever I needed. Bonus their food is very good too.
- Tammy Mohr ★☆☆☆☆ November 17, 2019
High grade therapy department!! Very poor nursing staff. Do not let your loved ones stay here. Charge nurse showed no regard for family concerns. Medication documented that was not given. No follow through from director of nurses. Sad to see a facility that was once a "go to" place for short term rehab become this unsafe.
Frequently asked questions
- What is the overall CMS rating for Dove Healthcare - South Eau Claire?
- Dove Healthcare - South Eau Claire has an overall CMS rating of 5 out of 5 stars.
- How did Dove Healthcare - South Eau Claire score on health inspections?
- Dove Healthcare - South Eau Claire received a health inspection rating of 4 out of 5 stars from CMS.
- What is the staffing rating for Dove Healthcare - South Eau Claire?
- Dove Healthcare - South Eau Claire has a staffing rating of 5 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does Dove Healthcare - South Eau Claire have?
- Dove Healthcare - South Eau Claire has 50 certified beds.
- Does Dove Healthcare - South Eau Claire accept Medicare or Medicaid?
- Yes, Dove Healthcare - South Eau Claire accepts Medicare and Medicaid.
- Where is Dove Healthcare - South Eau Claire located?
- Dove Healthcare - South Eau Claire is located at 3656 Mall Dr, Eau Claire, 54701, Eau Claire, Wisconsin.
- How can I contact Dove Healthcare - South Eau Claire?
- You can reach Dove Healthcare - South Eau Claire by phone at +1 715-552-1035.
Nearby facilities
- Dove Healthcare - West Eau Claire 5.1 mi
1405 Truax Blvd, Eau Claire, 54703
About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.