Dove Healthcare - Superior
Superior, Wisconsin
1800 New York Ave, Superior, 54880
Dove Healthcare - Superior Quality & Safety Report
Below Average
CMS Official Overall: 2★ / 5
CMS data as of January 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
CMS data as of January 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 0.50 hrs
- Licensed practical nurse (LPN) 0.89 hrs
- Certified nursing aide (CNA) 2.70 hrs
- Physical therapy 0.02 hrs
Quality rating trend
Overall rating improved from 1 to 2 stars over 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Skilled Nursing Facility · Nursing home
- Capacity
- 118 certified beds · ~61 avg residents/day (51% occupancy)
- Ownership
- For profit - Limited Liability company
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
Dove Healthcare - Superior is a 118-bed for-profit skilled nursing facility located in Superior, Wisconsin, operated as a limited liability company. The facility holds a 2-star overall rating from the Centers for Medicare & Medicaid Services (CMS), reflecting 2-star ratings in both staffing and health inspections. Clinical performance is designated with a 3-star rating for quality measures.
Location
1800 New York Ave, Superior, 54880, Superior, WI
Recent reviews
- George ★☆☆☆☆ December 26, 2025
Please do not bring your family here they do not look after my grandpa besides this one short boy who had a buzz cut the last time I seen him he was literally the only good nurse that watched over my grandpa it’s a disgrace that there is literally only one cna that knows how to actually do their job this place should be investigated
- Nicole Dupay ★★★★★ October 6, 2022
This place is wonderful. Full of staff who truly care about resident cares from management to floors. They truly want what is best for the residents and staff. Also, the activities department is always keeping the residents busy with fun parties and activities.
- any mouse ★☆☆☆☆ March 22, 2022
Went into this facility about two weeks ago to enquire about having my mom come here. I spoke with a Nora who was so rude to my dad and I. She couldn't answer any of my questions. She told me I had to call someone else to ask about openings. It was clear she did not have the time of day for potential customers. We placed my mom at Twin Ports and have been happy with the care and customer service. I would not recommend this place.
- CHRISTINE SMITH ★★★★★ December 28, 2020
Am here for physical therapy and to get help so I don't fall. Everyone is been very helpful to me
- Tom Schweiger ★☆☆☆☆ September 8, 2020
My father was there for a few days. His care was atrocious. It's clear they never even washed his face, and now he's in the hospital with a mild case of pneumonia. You're pretty lucky I didn't go there, or get an attorney and have you investigated, and shut down.
Frequently asked questions
- What is the overall CMS rating for Dove Healthcare - Superior?
- Dove Healthcare - Superior has an overall CMS rating of 2 out of 5 stars.
- How did Dove Healthcare - Superior score on health inspections?
- Dove Healthcare - Superior received a health inspection rating of 2 out of 5 stars from CMS.
- What is the staffing rating for Dove Healthcare - Superior?
- Dove Healthcare - Superior has a staffing rating of 2 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does Dove Healthcare - Superior have?
- Dove Healthcare - Superior has 118 certified beds.
- Does Dove Healthcare - Superior accept Medicare or Medicaid?
- Yes, Dove Healthcare - Superior accepts Medicare and Medicaid.
- Where is Dove Healthcare - Superior located?
- Dove Healthcare - Superior is located at 1800 New York Ave, Superior, 54880, Superior, Wisconsin.
- How can I contact Dove Healthcare - Superior?
- You can reach Dove Healthcare - Superior by phone at +1 715-394-5591.
Nearby facilities
- Twin Ports Health Services 2.1 mi
1612 N 37th St, Superior, 54880
About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.