ARIA at Mitchell Manor
West Allis, Wisconsin
5301 W Lincoln Ave, West Allis, 53219
ARIA at Mitchell Manor Quality & Safety Report
Average
CMS Official Overall: 3★ / 5
CMS data as of January 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
- Total federal penalties $15,872
CMS data as of January 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 0.36 hrs
- Licensed practical nurse (LPN) 1.19 hrs
- Certified nursing aide (CNA) 2.36 hrs
- Physical therapy 0.05 hrs
Quality rating trend
Overall rating improved from 2 to 3 stars over 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Skilled Nursing Facility · Nursing home
- Capacity
- 50 certified beds · ~46 avg residents/day (92% occupancy)
- Ownership
- For profit - Individual
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
ARIA at Mitchell Manor is a 50-bed, for-profit skilled nursing facility located in West Allis, Wisconsin. The center holds a 3-star overall rating from the Centers for Medicare & Medicaid Services, consisting of a 4-star rating for quality measures and a 2-star rating for staffing. Health inspections at the facility are currently rated at 3 out of 5 stars.
Location
5301 W Lincoln Ave, West Allis, 53219, West Allis, WI
Recent reviews
- Rhett John ★☆☆☆☆ January 21, 2026
If I could give this place 0 stars, I would. But I need to have a star to leave a review. These workers purposely ignore the patients here. There’s a button system for each room to press when you need help, and the nurse station will ding with a light and which room number needs help. Numerous times I’ve seen nurses sit there and ignore the light flashing and ignore the loud dinging. They do not do frequent room checks, and when you have patients unable to use the restroom themselves, you can see how that is an issue. They will sit in their own pee and poop without being changed for over an hour at a time. Causing UTI’s in the patients which furthers issues that they already have. This place is truly saddening to be in. How can you be a care provider and not care about the people you are providing for? I would never recommend this place for loved ones. Never.
- Kayee C ★☆☆☆☆ January 2, 2026
My mother was just discharged from the hospital and there is no one available to "Assist" her with the issue that she's having at the Assisted Living facility! My mom was transported by an non-emergency ambulance and sadly, the paramedics are searching for the workers to assist.
- Kenny Mason ★☆☆☆☆ December 3, 2025
heard about residents having bed bugs, messy management, staff threatening to assault other staff by calling there love ones to assault staff. Managers allowing residents to be miss treated
- Mister Tim ★☆☆☆☆ November 9, 2025
Never send anyone you love there, ever. Staff is horrid. Your loved one would be left at a comically bad nursing home. Please avoid this place.
- WIFIGHOST CRUISER ★★☆☆☆ August 22, 2025
It looks great from the outside and the apartments aren't bad until you look at them closely. When I moved in I had to Fix my own closet, the patio door was so dirty you could only halfway see through it and housekeeping said it looked okay and they weren't allowed to use paper towels to clean them. The sofa they were nice enough to provide was full of hairs and when I lifted up the couch cushions it was full of pretzels peanuts and what I think was cheese under the cushions, housekeeping was nice enough to clean it for me LOL I think she just scooped it up with her hands I don't think they even allow housekeeping to have a vacuum. The furniture was full of dust and the top of the V refrigerator was full of dust and the sinks were gritty and they said that a deep cleaning had been done, my behind it had.<br>In fact it kind of looked like my behind and felt like it. Oh, I almost forgot, I was here for over a week and they gave me like a week's worth of meds and 3 days before I ran out I kept telling them I was going to run out and you never got my meds refilled and I spent a day without my heart medicine and all the other stuff I take and they really didn't seem to show much concern LOL.<br>I was greeted by the executive director but when you first move in that doesn't do any good cuz you're overwhelmed by everything. If this place has any managers for anything else they never introduced themselves.<br>I went up to the front desk to find out when the hell I can get my laundry done and the girl there told me to press my pendant so I can get some help, the freaking pendant is for emergencies only and I don't wear it. Almost nobody that works here seems to know anything about the place or what they're doing. I think I got here because I was set up by a couple of social workers from my Ascension nursing home I was at. You better look into this place deeply and carefully before you move here and don't expect to be able to keep any of your money cuz that's how the government " helps you ". They will take all of your Social Security money leaving you with virtually nothing each month and then use that to put you in a place like this where they keep you broke and harmless to their plans.
Frequently asked questions
- What is the overall CMS rating for ARIA at Mitchell Manor?
- ARIA at Mitchell Manor has an overall CMS rating of 3 out of 5 stars.
- How did ARIA at Mitchell Manor score on health inspections?
- ARIA at Mitchell Manor received a health inspection rating of 3 out of 5 stars from CMS.
- What is the staffing rating for ARIA at Mitchell Manor?
- ARIA at Mitchell Manor has a staffing rating of 2 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does ARIA at Mitchell Manor have?
- ARIA at Mitchell Manor has 50 certified beds.
- Does ARIA at Mitchell Manor accept Medicare or Medicaid?
- Yes, ARIA at Mitchell Manor accepts Medicare and Medicaid.
- Where is ARIA at Mitchell Manor located?
- ARIA at Mitchell Manor is located at 5301 W Lincoln Ave, West Allis, 53219, West Allis, Wisconsin.
- How can I contact ARIA at Mitchell Manor?
- You can reach ARIA at Mitchell Manor by phone at +1 414-615-7100.
Nearby facilities
- Maplewood Center 2.2 mi
8615 W Beloit Rd, West Allis, WI, 53227
About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.