Polaris Rehabilitation and Care Center

Safety & Inspections

Health deficiencies

National median: 7

19 above national median

Special Focus Facility

CMS has identified this facility as having a sustained record of serious quality issues. SFF facilities are inspected twice as often as standard facilities.

Abuse citation

CMS has cited this facility for abuse in one of the two most recent reporting cycles.

CMS data as of January 1, 2026

Staffing breakdown

Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.

Total nurse staffing

National median: 4.12 hrs

3.35 hrs below national median

Registered nurse (RN)

0.83 hrs

Licensed practical nurse (LPN)

0.33 hrs

Certified nursing aide (CNA)

2.32 hrs

Physical therapy

0.09 hrs

Quality rating trend

Overall rating declined from 2 to 1 stars over 18 data points.

Facility profile

Type

Skilled Nursing Facility · Nursing home

Capacity

105 certified beds · ~69 avg residents/day (66% occupancy)

Ownership

For profit - Limited Liability company

Payment accepted

Medicare Medicaid (Medicare and Medicaid)

About

Polaris Rehabilitation and Care Center is a 105-bed, for-profit skilled nursing facility located in Cheyenne, Wyoming. According to Centers for Medicare & Medicaid Services data, the center holds a one-star overall rating, with specific scores of one star for health inspections and two stars for staffing. Quality measures at the facility are currently rated at three stars.

Location

2700 E 12th St, Cheyenne, 82001, Cheyenne, WY

Recent reviews

• Ronald Reed ★★★★★ July 25, 2025

  My experience with Polaris healthcare was awesome. The staff and faculty were right there. When I showed up on July 8. They welcomed me in like I was one of their family members the nurses the CNA‘s and the PT staff cared about me. They took care of me when my foot wasn’t functional to work. They made sure I was comfortable and if I pushed the button, they were right here to help me there is a few people I like to recognize from Polaris one person Is Kaietlyn what can I say she I know she is wonderful CNAand wish her best of luck on becoming a nurse! The Second person I like to recognize is Savannah she is one hell of a worker wonderful person always ready to give me my medicine when I needed it. And joke with me every chance she got to I will miss joking back with her too!The next person I like to recognize is nurse Dawn she is a wonderful nurse who was ready to check everything on my leg from the surgery to the Hill of my leg. She made sure that there was no problems one night and she did not gripe about it. She just took care of it unwrapped everything and re-wrapped it after she was done examining my leg. The next person I like to recognize is Kate at night as a CNA she is awesome always there on fire ready to help and here’s what I got to say about Polaris. I would recommend it to anyone of my friends anytime they’re ready to have help with PT come to Polaris. You will get the help you ! I promise! I love each and every one of these people here and I will never forget what they’ve done for me if I have missed someone that has been there for me hey you’re awesome too and like I’ve told you always smile even if it’s a fake one and stay positive things will always work itself out. Take care ! Sincerely, Ronald Reed

• carol englert ★☆☆☆☆ July 5, 2025

  Zero if I could. Not a clean facility and very little care for the patients. Started out like it was a good place to put your family member, but once you are in you can see it is not. I don’t know where the pictures were taken but it was’t at this facility. Owner wouldn’t even let me talk to pharmacy to explain about medication they sent home with him. Cheyenne should be ashamed of the facilities they have to offer to the elderly in this city, Capitol of Wyoming!

• Ryan H ★★★★☆ May 31, 2025

  Very family oriented, clean facility and smells good. Receptionist is very friendly, gives off a warm welcoming, and extremely helpful.

• Ale Gonzalez ★★★★★ May 30, 2025

  What a wonderful place for my mother the facility is clean. The staff is wonderful. I want to give a special shout out to Stephanie Gonzales. She always makes my mother feel at home. She goes above and beyond. I am very appreciative.

• Cheryl Ann ★★★★★ April 6, 2025

  Nurses and staff have been absolutely amazing they are sweet and caring they all go beyond doing just what has to be done ,menu is fantastic food is homemade and yummy.comfortable place for focusing on healing.

Frequently asked questions

What is the overall CMS rating for Polaris Rehabilitation and Care Center?

Polaris Rehabilitation and Care Center has an overall CMS rating of 1 out of 5 stars.

How did Polaris Rehabilitation and Care Center score on health inspections?

Polaris Rehabilitation and Care Center received a health inspection rating of 1 out of 5 stars from CMS.

What is the staffing rating for Polaris Rehabilitation and Care Center?

Polaris Rehabilitation and Care Center has a staffing rating of 2 out of 5 stars, based on nurse-to-resident ratios.

How many beds does Polaris Rehabilitation and Care Center have?

Polaris Rehabilitation and Care Center has 105 certified beds.

Does Polaris Rehabilitation and Care Center accept Medicare or Medicaid?

Yes, Polaris Rehabilitation and Care Center accepts Medicare and Medicaid.

Where is Polaris Rehabilitation and Care Center located?

Polaris Rehabilitation and Care Center is located at 2700 E 12th St, Cheyenne, 82001, Cheyenne, Wyoming.

How can I contact Polaris Rehabilitation and Care Center?

You can reach Polaris Rehabilitation and Care Center by phone at +1 307-634-7986.

Nearby facilities

• Granite Snf Operations Llc 0.4 mi

  3128 Boxelder Dr, Cheyenne, WY, 82001

• Life Care Center of Cheyenne 2.3 mi

  1330 Prairie Ave, Cheyenne, 82009