Big Horn Rehabilitation and Care Center
Sheridan, Wyoming
1851 Big Horn Ave, Sheridan, 82801
Big Horn Rehabilitation and Care Center Quality & Safety Report
Poor
CMS Official Overall: 1★ / 5
CMS data as of January 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
- Total federal penalties $54,424
- Special Focus Facility
- CMS has identified this facility as having a sustained record of serious quality issues. SFF facilities are inspected twice as often as standard facilities.
CMS data as of January 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 0.63 hrs
- Licensed practical nurse (LPN) 0.55 hrs
- Certified nursing aide (CNA) 2.53 hrs
- Physical therapy 0.12 hrs
Quality rating trend
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Skilled Nursing Facility · Nursing home · Rehabilitation center
- Capacity
- 128 certified beds · ~79 avg residents/day (62% occupancy)
- Ownership
- For profit - Corporation
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
Big Horn Rehabilitation and Care Center is a 128-bed for-profit corporate facility located in Sheridan, Wyoming. According to Centers for Medicare & Medicaid Services data, the facility holds a 1-star overall rating, with specific scores of 1 star for health inspections and 2 stars for staffing. Quality measures at the center are currently rated at 3 stars.
Location
1851 Big Horn Ave, Sheridan, 82801, Sheridan, WY
Recent reviews
- April Bocek ★☆☆☆☆ May 18, 2025
Where to start with this... My father went there from a facility that had to move him and the care was top notch,but due to him being on a swing bed we had to find another facility. The nurses were amazing Buffalo Hospital. When dad got moved into Bighorn things were not right from the start but we thought it was just from him moving. Walking in all you could smell was urine. And elders deposited in the front room with the TV on. Staff sitting around and on their phones talking smack about other workers. Yes I did hear everything. My dad was left in his room with another gentleman and the rooms are tiny. Dad is not mobile by himself and needs assistance, that being said they took his cath out but took their time getting to him when he hit the call button to use the restroom so he would have an accident. When someone came into his room and dropped food off he said wait I need to use the bathroom she flat said that was not her priority right now it was getting the food out and left. My dad called very upset so I went in and had to look for someone and they were sitting around on a ledge next to the kitchen asked to speak to someone in charge. The girl said someone's name and went oh well she isn't here but you can speak to this person she "might" know what she is talking about. I did speak with that nurse and told her I was upset that my father had to sit in his soiled clothes "unti" they were done with their priorities and that I'm not okay with how they treat my father. She said she understood and that she would have a talk. I also told her that they talked smack about her and some other people and they are always outside smoking rather than caring for the residents. She informed me that they had a CNA walk out of the job just that morning and they are very short staffed. She promised that things would change. IT DID NOT CHANGE! It got worse for my father and was treated very badly. I'm thankful today that my father is not longer in that hole. Look at their core values! Do they use those values? Hell no they do not. If you care and love your family member DO NOT, I REPEAT DO NOT PUT THEM IN THIS FACILITY!!!!!! They don't care at all except for the paycheck. I tried to reach out to the CEO as he has several facilities but of course was completely ignored. They said the remodeled *NOPE* filthy hole, stinks and no care. How can someone get excellent care one place then get transferred somewhere else and not get the SAME CARE????It should be the same care everywhere! If I didn't have to at least put one star they would have negative 1000000000000000000000.
- Kc Smith ★★★★★ November 1, 2024
We had my father here for 6 years and he loved the staff so much. They were a huge help!
- Lori Campbell ★★★★★ September 18, 2024
At one time this nursing home had a reputation that made you question whether or not you should place a loved one here. I’m here to tell you that shouldn’t even be a question. My aunt came for therapy, a few months ago and was very reluctant to go. Now, she and my family couldn’t be happier. The staff is very caring, kind and respectful. There is laughter in the halls, there is a sense of pride in what they do, and they communicated very well with my aunt, and my family. I highly recommend Big Horn. It is clear they are going through some changes, but these changes have definitely served them and the other patients well.
- Adam Amick ★★★★★ September 17, 2024
I had the pleasure of working with the team at Big Horn Rehabilitation and Care Center in Sheridan about a month ago, and I was truly impressed by their warmth and dedication to the residents. The caregivers I met were not only friendly but deeply invested in providing quality care. You could feel the authenticity in the stories they shared, and it was clear that the residents are genuinely loved and well taken care of.<br><br>During my time there, I filmed an interview with both administrators and employees, and hearing their passion for what they do really stood out to me. It’s rare to find a care facility where you sense such a personal connection between staff and residents. Based on my experience, I would wholeheartedly recommend Big Horn Rehabilitation and Care Center to my friends and family. If you’re looking for a place where your loved ones will be treated with compassion and respect, this is a great choice.
- Jamie Porter ★★★★★ September 17, 2024
It’s wonderful to see a place that truly cares about providing the best care and making sure the people there have a positive experience. I would highly recommend Big Horn to anyone who needs it!
Frequently asked questions
- What is the overall CMS rating for Big Horn Rehabilitation and Care Center?
- Big Horn Rehabilitation and Care Center has an overall CMS rating of 1 out of 5 stars.
- How did Big Horn Rehabilitation and Care Center score on health inspections?
- Big Horn Rehabilitation and Care Center received a health inspection rating of 1 out of 5 stars from CMS.
- What is the staffing rating for Big Horn Rehabilitation and Care Center?
- Big Horn Rehabilitation and Care Center has a staffing rating of 2 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does Big Horn Rehabilitation and Care Center have?
- Big Horn Rehabilitation and Care Center has 128 certified beds.
- Does Big Horn Rehabilitation and Care Center accept Medicare or Medicaid?
- Yes, Big Horn Rehabilitation and Care Center accepts Medicare and Medicaid.
- Where is Big Horn Rehabilitation and Care Center located?
- Big Horn Rehabilitation and Care Center is located at 1851 Big Horn Ave, Sheridan, 82801, Sheridan, Wyoming.
- How can I contact Big Horn Rehabilitation and Care Center?
- You can reach Big Horn Rehabilitation and Care Center by phone at +1 307-674-4416.
Nearby facilities
- Westview Health Care Center 1.6 mi
1990 W Loucks St, Sheridan, 82801
- Green House Living For Sheridan 2.9 mi
2311 Shirley Cove, Sheridan, WY, 82801
About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.