Village at Cook Springs

Staffing breakdown

Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.

Total nurse staffing

National median: 4.12 hrs

4.53 hrs near national median

Registered nurse (RN)

0.61 hrs

Licensed practical nurse (LPN)

0.70 hrs

Certified nursing aide (CNA)

2.72 hrs

Physical therapy

0.02 hrs

Facility profile

Type

Skilled Nursing Facility · Retirement home · Assisted living facility

Capacity

168 certified beds · ~129 avg residents/day (77% occupancy)

Ownership

Non profit - Corporation

Payment accepted

Medicare Medicaid (Medicare and Medicaid)

About

Village at Cook Springs is a non-profit, 168-bed skilled nursing facility located in Pell City, Alabama. While the center maintains a 4-star staffing rating from the Centers for Medicare & Medicaid Services, it holds a 1-star overall rating due to 1-star assessments in both health inspections and quality measures.

Location

415 Cook Springs Rd, Pell City, 35125, Pell City, AL

Recent reviews

• Stephanie Wilson ★☆☆☆☆ February 7, 2026

  A very close friend(18+yrs) was in this nursing facility. She had been in the Independent Living for maybe a year when they found her deceased in her room. My friend doesn't have any family except an estranged brother and a 93 yr old Stepdad.<br>I've been all she's had since 2015 when I started driving back and forth to GA taking care of her, then I moved her to AL with me.<br>Anyway, long story short and without saying the name of the person(Director of Marketing) was very rude and treated me like a nobody. Since my friend didn't have any family, I had asked if they would get me a # out of her phone so I could let her StepDad's caregiver know and she told me no. They would look through that after 10 days. Now let me say, my friend was in contact with the care giver weekly so I really thought she needed to know. I understand there are laws but this person was so cold hearted and could careless about anyones feelings.<br>While I was there, a few of the residents let it be known about their feelings towards the person as well. Please check on anyone you have there and talk to them about this person. She shouldn't be allowed to think she has that much control over anything. Being in her position, she should show more concern and know a little more about the people who come there.

• Asia Jordan ★★★★★ April 27, 2025

  This "nursing home" has a farm with animals to interact with; most comforting if you have country background and are family orientated. The quality of care, cleanliness of the facility, tastiness of food, and professionalism among the staff is a 10/10. Highly recommend.

• Cathy “Redsie” Kennedy-McElroy ★★★★★ March 10, 2025

  The staff was wonderful from the CNA staff to the nurses to the therapist!

• Susan Smith ★☆☆☆☆ March 6, 2024

  I would find your loved one a different facility. It’s not very clean. I walked by nurses station and every single person was on their phone. But they tell my Dad they are too busy to help him. His room is dirty, used gloves on the floor, they say they have activities for residents, but refuse to assist them out of bed to go ANYWHERE. So all they do is lie in bed 24 hours a day. It’s so depressing. We are trying desperately to find him another place. My sister could not stop crying when she visited him there. He looks terrible. Shame on Administrators. Don’t be fooled by the Website. It’s all smoke and mirrors.<br><br>Update. My Dad died last March because of the lack of care here. We finally got him out and into another facility, but it was too late. The 2 months there literally killed him. Filing a lawsuit and have videos and photos to prove neglect. Horrible place.

• Greg Newman ★☆☆☆☆ February 25, 2024

  The Village at Cook Springs will never lay a hand on my father ever again. They failed to give him all of the medicine that I sent over there and is on his chart that he's supposed to get. They didn't give him his breathing treatments. And they didn't give him all of his nerve pills for his trigeminal neuralgia. And I'm still going through his medicine to find out what's left that they didn't give him all of. Oh and they didn't give him his antibiotics for his UTI. But at the end of the week I get a call that he's in the hospital and the emergency room with the flu. Well I wonder why. If you care about your loved one do not send them to this so-called nursing home. They don't follow the medicine plan. And I understand that nurses are overworked and there's too many patients per nurse. I've Got Friends in the nursing field. And they complained about how hard it is. But they did their job and they did a good job. So why patients are being neglected at this place I don't know. One last thing, the rooms and the floors are dirty. So if you're looking for some place that is clean, this is not the place. And it fools you because when you come in the front it looks like a nice place.

Frequently asked questions

What is the overall CMS rating for Village at Cook Springs?

Village at Cook Springs has an overall CMS rating of 1 out of 5 stars.

How did Village at Cook Springs score on health inspections?

Village at Cook Springs received a health inspection rating of 1 out of 5 stars from CMS.

What is the staffing rating for Village at Cook Springs?

Village at Cook Springs has a staffing rating of 4 out of 5 stars, based on nurse-to-resident ratios.

How many beds does Village at Cook Springs have?

Village at Cook Springs has 168 certified beds.

Does Village at Cook Springs accept Medicare or Medicaid?

Yes, Village at Cook Springs accepts Medicare and Medicaid.

Where is Village at Cook Springs located?

Village at Cook Springs is located at 415 Cook Springs Rd, Pell City, 35125, Pell City, Alabama.

How can I contact Village at Cook Springs?

You can reach Village at Cook Springs by phone at +1 205-338-2221.

Nearby facilities

• Village At Cook Springs Skilled Nursing Facility 0.0 mi

  415 Cook Springs, Pell City, AL, 35125

• Meadowview Nursing Center 1.5 mi

  7300 Old Highway 78 East, Pell City, AL, 35128

• Diversicare of Pell City 5.2 mi

  510 Wolf Creek Rd N, Pell City, 35125