Arabella Health & Wellness of Phenix City
Phenix City, Alabama
3900 Lakewood Dr, Phenix City, 36867
Arabella Health & Wellness of Phenix City Quality & Safety Report
Average
CMS Official Overall: 3★ / 5
CMS data as of March 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
- Total federal penalties $27,523
CMS data as of March 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 0.77 hrs
- Licensed practical nurse (LPN) 0.82 hrs
- Certified nursing aide (CNA) 1.86 hrs
- Physical therapy 0.03 hrs
Quality rating trend
Overall rating stable at 3 stars across 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Skilled Nursing Facility · Nursing home · Assisted living facility · Rehabilitation center
- Capacity
- 86 certified beds · ~82 avg residents/day (95% occupancy)
- Ownership
- For profit - Corporation
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
Arabella Health & Wellness of Phenix City is a for-profit, 86-bed skilled nursing facility located in Phenix City, Alabama. The center holds a 3-star overall rating from the Centers for Medicare & Medicaid Services (CMS), reflecting 3-star ratings in both health inspections and quality measures. Currently, the facility maintains a 2-star rating for its staffing levels.
Location
3900 Lakewood Dr, Phenix City, 36867, Phenix City, AL
Recent reviews
- Marvin Hebert ★★★★★ February 13, 2026
The team at Arabella for physical and occupational therapy is a wonderful group of people who will work with you to restore your body’s ability to work, walk, lift, dress, toilet, and strengthen your body. I will always recommend this team of therapy and nursing staff to the highest rating. I came in with no ability to stand, walk, or lift… but i’m back to normal! - Gloria H.
- Precious Mims ★☆☆☆☆ February 9, 2026
They never pick up the phone and h.r. is never available
- jules mead ★☆☆☆☆ January 28, 2026
I wish I could give this place one star. My Grandfather pressed the SOS button to get help, and no one came. I don’t think I need to add anything else to describe this place.
- Sherri ★☆☆☆☆ January 20, 2026
Nuresthis is Sherri. harden I've been resident at all eb lla for three years and in that time we have seen several people come and gobutthat brings me our current activity director miss. Pan I don't spend a lot of time out of my room enjoying activities but the times. I have since miss Pam arrived has been joyful laughter and memorable moments il cherish she has given us so much joy she is by Fat fat my favorite director we have had I love her
- Antonio Hooper ★★★★★ January 13, 2026
Thanks Arabella for such a great team! You welcomed my dad like family when he came for rehab after his hip surgery. You have a great team of Nurses and CNAs that take pride in making everyone feel like family, you guys not only catered to my dad needs but ours as well, keeping us updated on his plan of care made us feel so comfortable leaving him as if he was at home. Thanks for all you do! Ms Sims, Went over and above her duties to ensure that dad was well taken care of each day we visited him. Thank you again Arabella
Frequently asked questions
- What is the overall CMS rating for Arabella Health & Wellness of Phenix City?
- Arabella Health & Wellness of Phenix City has an overall CMS rating of 3 out of 5 stars.
- How did Arabella Health & Wellness of Phenix City score on health inspections?
- Arabella Health & Wellness of Phenix City received a health inspection rating of 3 out of 5 stars from CMS.
- What is the staffing rating for Arabella Health & Wellness of Phenix City?
- Arabella Health & Wellness of Phenix City has a staffing rating of 2 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does Arabella Health & Wellness of Phenix City have?
- Arabella Health & Wellness of Phenix City has 86 certified beds.
- Does Arabella Health & Wellness of Phenix City accept Medicare or Medicaid?
- Yes, Arabella Health & Wellness of Phenix City accepts Medicare and Medicaid.
- Where is Arabella Health & Wellness of Phenix City located?
- Arabella Health & Wellness of Phenix City is located at 3900 Lakewood Dr, Phenix City, 36867, Phenix City, Alabama.
- How can I contact Arabella Health & Wellness of Phenix City?
- You can reach Arabella Health & Wellness of Phenix City by phone at +1 334-298-8247.
Nearby facilities
- Parkwood Health Care Facility 0.9 mi
3301 Stadium Drive, Phenix City, AL, 36867
- Parkwood Health Care 0.9 mi
3301 Stadium Dr, Phenix City, 36867
- Canterbury Health Care Facility 3.4 mi
1720 Knowles Road, Phenix City, AL, 36869
- Canterbury Rehabilitation and Healthcare Center 3.4 mi
1720 Knowles Rd, Phenix City, 36869
About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.