Canterbury Health Care Facility
Phenix City, Alabama
1720 Knowles Road, Phenix City, AL, 36869
Canterbury Health Care Facility Quality & Safety Report
Below Average
CMS Official Overall: 2★ / 5
CMS data as of March 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
CMS data as of March 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 0.33 hrs
- Licensed practical nurse (LPN) 1.01 hrs
- Certified nursing aide (CNA) 3.07 hrs
- Physical therapy 0.03 hrs
Quality rating trend
Overall rating improved from 1 to 2 stars over 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Capacity
- 137 certified beds · ~131 avg residents/day (96% occupancy)
- Ownership
- For profit - Corporation
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
Canterbury Health Care Facility is a for-profit, 137-bed skilled nursing center located in Phenix City, Alabama. The facility currently holds a 2-star overall rating from the Centers for Medicare & Medicaid Services, based on 2-star ratings for health inspections and quality measures and a 3-star rating for staffing. It provides long-term care and rehabilitative services as a corporate-owned institution.
Location
1720 Knowles Road, Phenix City, AL, 36869, Phenix City, AL
Frequently asked questions
- What is the overall CMS rating for Canterbury Health Care Facility?
- Canterbury Health Care Facility has an overall CMS rating of 2 out of 5 stars.
- How did Canterbury Health Care Facility score on health inspections?
- Canterbury Health Care Facility received a health inspection rating of 2 out of 5 stars from CMS.
- What is the staffing rating for Canterbury Health Care Facility?
- Canterbury Health Care Facility has a staffing rating of 3 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does Canterbury Health Care Facility have?
- Canterbury Health Care Facility has 137 certified beds.
- Does Canterbury Health Care Facility accept Medicare or Medicaid?
- Yes, Canterbury Health Care Facility accepts Medicare and Medicaid.
- Where is Canterbury Health Care Facility located?
- Canterbury Health Care Facility is located at 1720 Knowles Road, Phenix City, AL, 36869, Phenix City, Alabama.
- How can I contact Canterbury Health Care Facility?
- You can reach Canterbury Health Care Facility by phone at +1 334-291-0485.
Nearby facilities
- Canterbury Rehabilitation and Healthcare Center 0.0 mi
1720 Knowles Rd, Phenix City, 36869
- Parkwood Health Care Facility 3.0 mi
3301 Stadium Drive, Phenix City, AL, 36867
- Parkwood Health Care 3.0 mi
3301 Stadium Dr, Phenix City, 36867
- Arabella Health & Wellness of Phenix City 3.4 mi
3900 Lakewood Dr, Phenix City, 36867
About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.