Chandler Post Acute and Rehabilitation
Chandler, Arizona
2121 W Elgin St, Chandler, 85224
Chandler Post Acute and Rehabilitation Quality & Safety Report
Good
CMS Official Overall: 4★ / 5
CMS data as of March 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
CMS data as of March 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 0.70 hrs
- Licensed practical nurse (LPN) 1.19 hrs
- Certified nursing aide (CNA) 2.10 hrs
- Physical therapy 0.10 hrs
Quality rating trend
Overall rating improved from 2 to 5 stars over 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Skilled Nursing Facility · Nursing home · Rehabilitation center
- Capacity
- 120 certified beds · ~106 avg residents/day (88% occupancy)
- Ownership
- For profit - Corporation
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
Chandler Post Acute and Rehabilitation is a 120-bed, for-profit corporate facility located in Chandler, Arizona. It holds a 5-star overall rating from CMS, supported by a 5-star quality measures rating and a 4-star health inspection rating. The facility also maintains a 3-star rating for staffing levels.
Location
2121 W Elgin St, Chandler, 85224, Chandler, AZ
Recent reviews
- Stephen Sandoval ★★★★★ January 31, 2026
Tayja is phenomenal!! Every nurse in the world needs to take lessons from her. I met her once and she remembered me and my relative by name weeks later. You can tell she really cares about her patients by the little things she does like go out of her way to help with a task or compliment a patient in a meaningful way. And Tyler at the front desk?! He is so welcoming and friendly to everyone that walks in the door. I'm so glad he's the face of Chandler Post Acute! You can tell he works his tail off and also cares about his role in the company. Both of these individuals are extraordinary and they need a raise.
- Tom ★☆☆☆☆ January 15, 2026
My Father was admitted here yesterday, February 16th 2024. He is on fall risk protocol because of suffering a stroke. We were informed that he is only to get out of bed with staff assistance. The initial time that he had to use the restroom we pressed the nurse call button and waited for help. Finally after 15 minutes a male staff member in blue scrubs arrived, we told him my Father needed to use the restroom. He turned and immediately left the room. After another ten minutes I took him to the restroom. He had urinated on himself and was very agitated. He's a veteran and a proud man, you can imagine how he felt. Later I was attempting to leave the facility and was locked in. I located a nurse and asked for help. You would have thought I asked for her first born child. She told me I would have to ring the bell at the exit for help. I did... repeatedly. No one came, or buzzed me out. Next, I searched for a staff member. They were all busy and would help me in 10-15 minutes. Finally, I found someone to let me out... First impressions go a long way. Sadly to say my initial interaction with Chandler Post Acute and Rehabilitation was not a positive one. PS. I moved my Father to a different rehab facility as soon as humanly possible. DON'T under any circumstances place your loved one in this incompetent place. The difference is day and night between Chandler Post Acute and his new placement. At his new rehab when he presses the nurse call button, help arrives in minutes. Unlike an hour to three hours at Chandler Post Acute and Rehabilitation. Even after posting this review NO one from the facility contacted me about my concerns. They don't care, this place is all about housing patients and collecting the insurance revenue. Patients stood in the hallway pleading and begging for help, many in severe pain, staff passed them by. I found one CNA, Tonya that cared. I would by pass the entire staff and go to her if my Father needed assistance. I actually had ask a member of house keeping to get clean bedding, I'm sorry I don't remember his name. The girl at the front desk is a real winner. When you enter through the front door she doesn't even acknowledge your presence. She doesn't look up from her phone or make eye contact with you. To be fair, my Father loved his meals, they were served promptly and arrived warm. If you are given the option of placing a family member here, decline it. You'll save yourself a monumental headache...
- Roy Weatherbee ★★★★★ December 22, 2025
I spent 16 days there and was surprised by the friendliness of the staff. I felt like part of a family there. The therapists were very professional and friendly and made certain the exercises focused on what I needed for a quick recovery. Janny and Nick were great. Mary, my nurse and Breanna my CNA made life pleasant and James from maintenance checked on me from day one. He fixed my broken bed instantly and replaced my TV with a new one. Conner was a wonderful surprise. Even though he's the head of the facility I saw him helping the staff with food trays, moving carts and talking to the patients. I felt like I was leaving family when I was discharged.
- Keeanna Lang ★☆☆☆☆ December 20, 2025
Update- they are having employees rate the rehab today to boost reviews. Don't be fooled. DO NOT bring your loved ones here. This place is dangerous and negligent. If I could give zero stars, I would. My father was subjected to horrifying neglect at this facility. Here are just a few of the things that happened: He was left lying in his own feces for hours. His call light was ignored repeatedly by staff. He fell FOUR TIMES—the last fall caused a serious head injury and he was never seen by a doctor. A CNA was seen drinking on shift. On April 17th, my dad’s roommate watched a CNA walk out of the room and leave my dad lying on the floor after a fall—she literally threw her hands in the air and walked away. My dad roamed the building lost multiple times—and no one ever informed us. The charge nurse, showed zero compassion and had no interest in resolving any of these serious issues. This facility is understaffed, uncaring, and completely unsafe. It is a hell hole where human beings are treated worse than animals. I am filing a report with the state and urge others to stay far away from this place. **Would also like to add after following this facility and the reviews for 7 months- my father also passed away within 3 days after he left this place. Seems to be a common thing. I got him admitted to the hospital directly from Chandler post accute. He declined while he was there vs getting better in a Rehab as you're supposed to. Your loved ones deserve real care not this place!
- Perla Macias ★★★★★ December 19, 2025
Highly recommended for care and service
Frequently asked questions
- What is the overall CMS rating for Chandler Post Acute and Rehabilitation?
- Chandler Post Acute and Rehabilitation has an overall CMS rating of 4 out of 5 stars.
- How did Chandler Post Acute and Rehabilitation score on health inspections?
- Chandler Post Acute and Rehabilitation received a health inspection rating of 3 out of 5 stars from CMS.
- What is the staffing rating for Chandler Post Acute and Rehabilitation?
- Chandler Post Acute and Rehabilitation has a staffing rating of 3 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does Chandler Post Acute and Rehabilitation have?
- Chandler Post Acute and Rehabilitation has 120 certified beds.
- Does Chandler Post Acute and Rehabilitation accept Medicare or Medicaid?
- Yes, Chandler Post Acute and Rehabilitation accepts Medicare and Medicaid.
- Where is Chandler Post Acute and Rehabilitation located?
- Chandler Post Acute and Rehabilitation is located at 2121 W Elgin St, Chandler, 85224, Chandler, Arizona.
- How can I contact Chandler Post Acute and Rehabilitation?
- You can reach Chandler Post Acute and Rehabilitation by phone at +1 480-899-6717.
Nearby facilities
- Sante Of Chandler 0.2 mi
825 South 94th Street, Chandler, AZ, 85224
- Santé of Chandler - Skilled Nursing & Rehabilitation 0.2 mi
825 S 94th St, Chandler, 85224
- Archstone Care Center 0.3 mi
1980 West Pecos Road, Chandler, AZ, 85224
- Desert Cove Nursing Center 0.3 mi
Parking lot, 1750 W Frye Rd, Chandler, 85224
- River Park Post Acute 3.3 mi
2555 N Price Rd, Chandler, 85224
About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.