Haven Health Phoenix
Phoenix, Arizona
4202 N 20th Ave, Phoenix, 85015
Haven Health Phoenix Quality & Safety Report
Good
CMS Official Overall: 5★ / 5
CMS data as of January 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
CMS data as of January 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 0.40 hrs
- Licensed practical nurse (LPN) 0.95 hrs
- Certified nursing aide (CNA) 1.90 hrs
- Physical therapy 0.04 hrs
Facility profile
- Type
- Skilled Nursing Facility · Nursing home · Assisted living facility · Occupational therapist
- Capacity
- 114 certified beds · ~109 avg residents/day (95% occupancy)
- Ownership
- For profit - Limited Liability company
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
Haven Health Phoenix is a 114-bed, for-profit skilled nursing facility located in Phoenix, Arizona, operated as a limited liability company. The center holds a 5-star overall rating from the Centers for Medicare & Medicaid Services, supported by a 5-star quality measures rating and a 4-star health inspection rating. While the facility maintains high marks in clinical quality, its staffing levels are currently rated at 2 out of 5 stars.
Location
4202 N 20th Ave, Phoenix, 85015, Phoenix, AZ
Recent reviews
- Alfred D Grimmett sr ★★★★★ February 12, 2026
I'm a patient here at Haven and the care I receive is incredible. If I were to point out one aid, it would be Andrew. He is very respectful and caring. If I were to rate him I'd give 100% and thank him for his manners.
- Nuh 2ray ★★★★★ January 31, 2026
My father in law is at Haven of Phoenix to get rehab. The staff including the ED Shelly( I think that is he name) are all so hands on and caring. She was rounding the halls when my father in law had his call light on, she answered it and helped the director of nursing ( Jenniba) she was rounding with reposition my father in law in bed. This is the first time I saw facility leaders assist my father in law and he has been to other rehab facilities before. Thank you Haven of Phoenix staff. I am recommending this facility to all my family and friends.
- Sara Teague ★★★★★ January 30, 2026
This building is full of great people who truly care about their residents, from nursing to the administrator!
- Sarah Pham ★★★★★ January 30, 2026
Shelly, ED is amazing and professional. Greatly appreciate her understanding and dedication to this building. She listens and ensures all concerns and questions are addressed.
- Rest Ur Rump To Go ★★★★☆ January 14, 2026
Very fast pace. Friendly staff. Residents are out and about throughout the day. Smells great and very clean. Food looked great and generous portions!
Frequently asked questions
- What is the overall CMS rating for Haven Health Phoenix?
- Haven Health Phoenix has an overall CMS rating of 5 out of 5 stars.
- How did Haven Health Phoenix score on health inspections?
- Haven Health Phoenix received a health inspection rating of 4 out of 5 stars from CMS.
- What is the staffing rating for Haven Health Phoenix?
- Haven Health Phoenix has a staffing rating of 2 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does Haven Health Phoenix have?
- Haven Health Phoenix has 114 certified beds.
- Does Haven Health Phoenix accept Medicare or Medicaid?
- Yes, Haven Health Phoenix accepts Medicare and Medicaid.
- Where is Haven Health Phoenix located?
- Haven Health Phoenix is located at 4202 N 20th Ave, Phoenix, 85015, Phoenix, Arizona.
- How can I contact Haven Health Phoenix?
- You can reach Haven Health Phoenix by phone at +1 602-264-3824.
Nearby facilities
- Haven Of Phoenix 0.0 mi
4202 North 20th Avenue, Phoenix, AZ, 85015
- Arizona State Veteran Home-Phx 2.0 mi
4141 North S Herrera Way, Phoenix, AZ, 85012
- The Rehabilitation Center At The Palazzo 2.2 mi
6250 North 19th Avenue, Phoenix, AZ, 85015
- Maryland Gardens Post Acute 2.8 mi
31 W Maryland Ave, Phoenix, 85013
- Beatitudes Campus 3.0 mi
1610 W Glendale Ave, Phoenix, 85021
About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.