Arizona State Veteran Home-Phx
Phoenix, Arizona
4141 North S Herrera Way, Phoenix, AZ, 85012
Arizona State Veteran Home-Phx Quality & Safety Report
Below Average
CMS Official Overall: 1★ / 5
CMS data as of March 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
- Total federal penalties $23,296
- Abuse citation
- CMS has cited this facility for abuse in one of the two most recent reporting cycles.
CMS data as of March 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 1.40 hrs
- Licensed practical nurse (LPN) 0.99 hrs
- Certified nursing aide (CNA) 3.56 hrs
- Physical therapy 0.04 hrs
Quality rating trend
Overall rating stable at 1 stars across 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Capacity
- 200 certified beds · ~92 avg residents/day (46% occupancy)
- Ownership
- Government - State
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
Arizona State Veteran Home-Phx is a state-owned, 200-bed skilled nursing facility located in Phoenix, Arizona. The facility holds a 1-star overall rating from the Centers for Medicare & Medicaid Services, reflecting a 1-star health inspection rating alongside 4-star ratings for both staffing levels and quality measures. Construction and oversight are managed by the Arizona Department of Veterans' Services to provide long-term care for veterans and their spouses.
Location
4141 North S Herrera Way, Phoenix, AZ, 85012, Phoenix, AZ
Recent reviews
- Lic Carlos Huerta ★★★★★ January 31, 2026
I wish to volunteer in the future to help.
- Glenn and Kathy Barrett ★★★★★ July 28, 2025
My family member has had the absolute best of care. Amazing caring staff, respectful, kind and competent. I have had many family members in many facilities now that I am of a certain age and this one is too notch.
- Janus Anderson ★★★★★ June 17, 2025
The staff here are absolutely wonderful. My dad had his end of life care here, it couldn't have gone better. Robyn, the head nurse in the C2 unit should be nominated for sainthood - caring, compassionate, and responsible at every step.
- Darron Sanderson (Darron) ★★★★☆ May 25, 2024
Beautiful Vet home- much newer than ours in Phoenix. Richard the security guard at the front desk is a great man.
- Rebecca Anich ★★★★★ February 28, 2024
Super friendly staff, clean facility, great vets live there! High standard of care, a good place for an individual who has served our country and needs nursing care.
Frequently asked questions
- What is the overall CMS rating for Arizona State Veteran Home-Phx?
- Arizona State Veteran Home-Phx has an overall CMS rating of 1 out of 5 stars.
- How did Arizona State Veteran Home-Phx score on health inspections?
- Arizona State Veteran Home-Phx received a health inspection rating of 1 out of 5 stars from CMS.
- What is the staffing rating for Arizona State Veteran Home-Phx?
- Arizona State Veteran Home-Phx has a staffing rating of 4 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does Arizona State Veteran Home-Phx have?
- Arizona State Veteran Home-Phx has 200 certified beds.
- Does Arizona State Veteran Home-Phx accept Medicare or Medicaid?
- Yes, Arizona State Veteran Home-Phx accepts Medicare and Medicaid.
- Where is Arizona State Veteran Home-Phx located?
- Arizona State Veteran Home-Phx is located at 4141 North S Herrera Way, Phoenix, AZ, 85012, Phoenix, Arizona.
- How can I contact Arizona State Veteran Home-Phx?
- You can reach Arizona State Veteran Home-Phx by phone at +1 602-248-1550.
Nearby facilities
- Camelback Post-Acute Care and Rehabilitation 1.1 mi
4635 N 14th St, Phoenix, 85014
- Haven Health Phoenix 2.0 mi
4202 N 20th Ave, Phoenix, 85015
- Haven Of Phoenix 2.0 mi
4202 North 20th Avenue, Phoenix, AZ, 85015
- Maryland Gardens Post Acute 2.3 mi
31 W Maryland Ave, Phoenix, 85013
- Desert Terrace Healthcare Center 2.7 mi
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About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.