Arbor Post Acute
Chico, California
1200 Springfield Dr, Chico, 95928
Arbor Post Acute Quality & Safety Report
Poor
CMS Official Overall: 1★ / 5
CMS data as of March 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
- Total federal penalties $61,825
- Abuse citation
- CMS has cited this facility for abuse in one of the two most recent reporting cycles.
CMS data as of March 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 0.31 hrs
- Licensed practical nurse (LPN) 1.08 hrs
- Certified nursing aide (CNA) 2.47 hrs
- Physical therapy 0.12 hrs
Quality rating trend
Overall rating declined from 2 to 1 stars over 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Skilled Nursing Facility · Nursing home
- Capacity
- 144 certified beds · ~139 avg residents/day (96% occupancy)
- Ownership
- For profit - Corporation
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
Arbor Post Acute is a 144-bed for-profit skilled nursing facility located in Chico, California. According to Centers for Medicare & Medicaid Services data, the facility holds a 1-star overall rating, with 1 star for health inspections, 2 stars for staffing, and 4 stars for quality measures. It operates as a corporate-owned institution providing long-term care and rehabilitation services.
Location
1200 Springfield Dr, Chico, 95928, Chico, CA
Recent reviews
- Nicole Coffield ★★★★☆ February 12, 2026
My brother stayed here briefly after breaking both of his ankles before returning home. The nursing staff was kind, attentive, and genuinely caring, and the facility was always clean. The PT crew was awesome; great cheerleaders who kept his spirits up, and he really loved the fun activities and the salon in the building.The welcome room smelled amazing and felt warm and inviting.<br><br>Unfortunately, the food was the one downside. Most of the time it arrived cold, sometimes tasted old, and he often couldn’t eat it because it just wasn’t appetizing.
- Ashley Dekellis ★★★★★ February 5, 2026
I had a really great experience at Arbor. My mom went there for a month after a hip surgery when she needed a little more care than I could provide. Every staff member she worked with was very helpful and kind. My mom also raved about the food. In fact, I took a photo of the monthly menu to give myself ideas for dinner. :) Thank you to all of the staff members for working so hard.
- Kristine Lovett ★★★★★ January 30, 2026
I've visited multiple people under care at Arbor and they were all well taken care of. The building is very clean and people under their care seem content. I love the outdoor areas they have for those who want to soak up some sunshine while reading the paper. I especially recommend Arbor for wound care needs.
- Stacey Baxter ★★★★★ January 27, 2026
Michael at Arbor post to acute is truly outstanding from the very first interaction. He was professional knowledgeable and genuinely caring.<br>What really stood out was how much he truly advocate for patients and families you can tell he loves what he does and goes above and beyond to help people feel comfortable and supported Arbor Post Acute is lucky to have someone like Michael representing them.<br>I highly recommend working with him if you’re looking to for great communication, compassion, and excellent services!
- Casey Suchomel ★★★★★ September 18, 2025
Wonderful facility, everything is clean, the staff are so caring. They helped my aunt get home safely following a surgery. Would recommend to anyone!
Frequently asked questions
- What is the overall CMS rating for Arbor Post Acute?
- Arbor Post Acute has an overall CMS rating of 1 out of 5 stars.
- How did Arbor Post Acute score on health inspections?
- Arbor Post Acute received a health inspection rating of 1 out of 5 stars from CMS.
- What is the staffing rating for Arbor Post Acute?
- Arbor Post Acute has a staffing rating of 2 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does Arbor Post Acute have?
- Arbor Post Acute has 144 certified beds.
- Does Arbor Post Acute accept Medicare or Medicaid?
- Yes, Arbor Post Acute accepts Medicare and Medicaid.
- Where is Arbor Post Acute located?
- Arbor Post Acute is located at 1200 Springfield Dr, Chico, 95928, Chico, California.
- How can I contact Arbor Post Acute?
- You can reach Arbor Post Acute by phone at +1 530-342-4885.
Nearby facilities
- California Park Post Acute 1.3 mi
2850 Sierra Sunrise Terrace, Chico, CA, 95928
- Oakwood Healthcare Center 2.7 mi
375 Cohasset Rd, Chico, CA, 95926
- Autumn Creek Post Acute 2.8 mi
587 Rio Lindo Ave, Chico, 95926
- Chico Terrace Care Center 2.8 mi
188 Cohasset Ln, Chico, 95926
About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.