Napa Valley Care Center

Safety & Inspections

Health deficiencies

National median: 7

15 above national median

Total federal penalties

$30,259

CMS data as of March 1, 2026

Staffing breakdown

Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.

Total nurse staffing

National median: 4.12 hrs

4.23 hrs near national median

Registered nurse (RN)

0.56 hrs

Licensed practical nurse (LPN)

1.29 hrs

Certified nursing aide (CNA)

2.16 hrs

Physical therapy

0.15 hrs

Quality rating trend

Overall rating improved from 1 to 3 stars over 18 data points.

Facility profile

Type

Skilled Nursing Facility · Nursing home

Capacity

130 certified beds · ~124 avg residents/day (95% occupancy)

Ownership

For profit - Limited Liability company

Payment accepted

Medicare Medicaid (Medicare and Medicaid)

About

Napa Valley Care Center is a 130-bed, for-profit skilled nursing facility located in Napa, California, operated by a limited liability company. According to Centers for Medicare & Medicaid Services data, the center holds a 3-star overall rating, supported by a 4-star staffing rating and a 5-star quality measures rating. The facility’s health inspection profile is currently rated at 2 stars.

Location

3275 Villa Ln, Napa, 94558, Napa, CA

Recent reviews

• jamey maynard ★☆☆☆☆ August 4, 2025

  Left me crying and laying in pain for 4 hours; this was unacceptable and cruel. I requested a nurse multiple times, none appeared. The staff did not monitor or cared that I wasn't eating or taking in liquids. I was both weak and dehydrated by the time I went home. Orders left by the rotating doctor/nurse were never carried out. I was unable to walk making a bedpan was necessary. The majority of the time the sheets had to be changed, and no one cleaned me up. Some of the staff were very nice and caring, while others were not. I hope I never, every have to go there again.

• Nelson Brooks ★★★★★ July 23, 2025

  *** See below for my final update - Day 25 My recovery care is very important to regaining my previous lifestyle. Before selecting a facility, I checked the reviews of all the local facilities. We all know you need to wade through the super negative and super positive. Eventually I chose NVCC and quite glad I did. I arrived on Sunday June 22nd. The facility is clean and the staff members are wonderful. Monday was a full day onboarding including meetings with all Department Heads. It was very helpful in setting my expectations for my time here. Since Monday, I have settled into a good rhythm and I'm making excellent progress. The staff is attentive and accommodating. Of course we've had a few bumps as we learn each other's schedule but none without resolution. If you need a medical recovery facility I suggest you try here. You'll be glad you did. Follow up - End of day 4 and I'm making great progress. OT,PT therapists are wonderful. *** Day 25 - heading home Arrived on a gurney - walked out the front door I'm quite delighted to tell everyone I made major strides at NVCC during my stay. The staff from top to bottom, Admin to cleaning, are due a lot of the credit. Their attention to my recovery and my will to leave walking were the keys to success. There are several staff members who I'd like to give a shout out. If you don't see your name it's not that you are not important/remembered but that my brain is over 70. LOL Administration: Everyone needs a bus driver. Debra was wonderful. She made sure I was in the correct lane while I was there and also took care of my Medicare requirements. Any time I asked to see her she'd show up with a smile and an answer. PT/OT: Joel, Mike, Amanda, Janet, Dale and Emily - I can't thank you enough for your attention to detail and keeping me motivated. Nursing: Monica, Diana, Manu and Yasmine - You were always there when I needed you. CNA: Georgina, Iris, Yolanda and Bernenise - You made my life as close to being at home as possible. Your kindness will be remembered. Cafeteria: This is for the kitchen staff. You met my every menu switch with a smile while providing better than average meals. It's tough cooking for a whole building eating at the same time. I hope those of you reading this review never need to go for recovery, but if you do (probably yes if your reading this) I give high marks to NVCC. I should know. This is my 4th stay at a recovery facility during the last 5 years. Hopefully, my last. Don't expect perfection, there will always be some bumps no matter where you go. They were certainly few and far between during my stay at NVCC. Thanks to everyone at Napa Valley Care Center! Nelson

• Deeanna Quinn ★★★★☆ July 23, 2025

  Ive had more than 1 family member in this facility over the years. I'm writing this review to acknowledge the improvements I've witnessed over the last year as a family member of a full time resident. It started last year with a complete cosmetic remodel. New flooring, paint,outdoor areas . This has definitely improved the moral of patients, staff and visiting family. The entire staff ,administration, social worker, business office,front desk receptionist, nurses,food handlers have been very supportive to not only thier patient but the family as well . Thank you Napa Valley Care Center.

• Patricia ★★★★★ June 27, 2025

  I really enjoy the activity staff here and they make living here special. I enjoy bingo so much. I really like it here at Napa valley and I look forward to activities everyday.

• abigail rodriguez ★★★★★ June 26, 2025

  Claudia was so helpful and kind throughout the whole process. She really made things less stressful for us and we’re super grateful!

Frequently asked questions

What is the overall CMS rating for Napa Valley Care Center?

Napa Valley Care Center has an overall CMS rating of 3 out of 5 stars.

How did Napa Valley Care Center score on health inspections?

Napa Valley Care Center received a health inspection rating of 2 out of 5 stars from CMS.

What is the staffing rating for Napa Valley Care Center?

Napa Valley Care Center has a staffing rating of 4 out of 5 stars, based on nurse-to-resident ratios.

How many beds does Napa Valley Care Center have?

Napa Valley Care Center has 130 certified beds.

Does Napa Valley Care Center accept Medicare or Medicaid?

Yes, Napa Valley Care Center accepts Medicare and Medicaid.

Where is Napa Valley Care Center located?

Napa Valley Care Center is located at 3275 Villa Ln, Napa, 94558, Napa, California.

How can I contact Napa Valley Care Center?

You can reach Napa Valley Care Center by phone at +1 707-257-0931.

Nearby facilities

• Napa Post Acute 0.2 mi

  705 Trancas St, Napa, 94558

• Piners Nursing Home 0.8 mi

  1800 Pueblo Ave, Napa, 94558

• The Meadows Of Napa Valley 3.2 mi

  1900 Atrium Parkway, Napa, CA, 94559

• Dept Of State Hospitals - Napa D/P Snf 3.5 mi

  2100 Napa-Vallejo Highway, Napa, CA, 94558