Crystal Cove Care Center
Newport Beach, California
1445 Superior Ave, Newport Beach, 92663
Crystal Cove Care Center Quality & Safety Report
Average
CMS Official Overall: 3★ / 5
CMS data as of March 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
CMS data as of March 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 0.37 hrs
- Licensed practical nurse (LPN) 1.32 hrs
- Certified nursing aide (CNA) 2.38 hrs
- Physical therapy 0.23 hrs
Quality rating trend
Overall rating improved from 2 to 3 stars over 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Skilled Nursing Facility · Nursing home
- Capacity
- 96 certified beds · ~86 avg residents/day (90% occupancy)
- Ownership
- For profit - Limited Liability company
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
Crystal Cove Care Center is a 96-bed, for-profit skilled nursing facility located in Newport Beach, California. The center holds a 3-star overall rating from CMS, supported by a 4-star rating for quality measures and 3-star ratings for health inspections. Staffing levels are currently rated at 2 out of 5 stars.
Location
1445 Superior Ave, Newport Beach, 92663, Newport Beach, CA
Recent reviews
- Valerie Spain ★★★★★ February 16, 2026
The place is always clean and the staff members are very pleasant and patient with the clients
- debbie Goyette ★★★★★ January 30, 2026
Very clean facility with a caring, attentive staff. They took excellent care of my sibling, which eased my mind tremendously.
- Laurel Haberchak ★★★★☆ December 16, 2025
My experience has been great at Crystal Cove with only two exceptions. #1: There have been 3 times I have told the nursing station that I will pick my brother up on a certain day at a certain time, and when I arrive to get him they tell me I didn't make anyone aware. It's caused extra time getting his appointment packetvtogether and checking with the doctor. It seems this has been corrected within the last week. #2: My brother is at CCCC because of a slow healing wound following pacemaker surgery and it doesn't seem like its being checked by the doctor 3 times /wk as we were told would happen. Other than that I think CCCC is a great place, very kind staff, friendly with patients. clean surroundings, and patients seem to like being there.
- Margaret Carrillo ★★★★☆ December 3, 2025
I have been to crystal Cove numerous times to visit one of your patients. My main issue has to do with insufficient.visitor parking. I myself am handi-capped and sometimes I am sitting in my car for45 minutes to an hour, before a spot becomes available. The food seems adequate, and there seems to be always enough staff to attend to those there for care. The gym seems adequate.
- JoAnn Beuthe ★★★★★ November 23, 2025
Everyone has been so kind to my dad. Staff is pleasant and seem to truly like their jobs. They don’t treat my questions like an inconvenience to them. The building is clean, bright and decorated for the holidays. Any concerns have been quickly addressed. Any requests have been quickly responded to. Additional information has been provided when requested. I feel like my dad is in kind capable hands when I leave him.
Frequently asked questions
- What is the overall CMS rating for Crystal Cove Care Center?
- Crystal Cove Care Center has an overall CMS rating of 3 out of 5 stars.
- How did Crystal Cove Care Center score on health inspections?
- Crystal Cove Care Center received a health inspection rating of 3 out of 5 stars from CMS.
- What is the staffing rating for Crystal Cove Care Center?
- Crystal Cove Care Center has a staffing rating of 2 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does Crystal Cove Care Center have?
- Crystal Cove Care Center has 96 certified beds.
- Does Crystal Cove Care Center accept Medicare or Medicaid?
- Yes, Crystal Cove Care Center accepts Medicare and Medicaid.
- Where is Crystal Cove Care Center located?
- Crystal Cove Care Center is located at 1445 Superior Ave, Newport Beach, 92663, Newport Beach, California.
- How can I contact Crystal Cove Care Center?
- You can reach Crystal Cove Care Center by phone at +1 949-515-3930.
Nearby facilities
- Pelican Ridge Post-Acute 0.3 mi
466 Flagship Rd, Newport Beach, 92663
- Newport Nursing And Rehabilitation Center 0.4 mi
1555 Superior Avenue, Newport Beach, CA, 92663
About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.