Vi at Palo Alto

Safety & Inspections

Health deficiencies

National median: 7

6 below national median

CMS data as of March 1, 2026

Staffing breakdown

Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.

Total nurse staffing

National median: 4.12 hrs

5.14 hrs above national median

Registered nurse (RN)

1.19 hrs

Licensed practical nurse (LPN)

1.14 hrs

Certified nursing aide (CNA)

3.33 hrs

Physical therapy

0.24 hrs

Quality rating trend

Overall rating stable at 5 stars across 18 data points.

Facility profile

Type

Skilled Nursing Facility · Retirement community · Assisted living facility · Nursing home

Capacity

44 certified beds · ~38 avg residents/day (85% occupancy)

Ownership

For profit - Limited Liability company

Payment accepted

Medicare (Medicare)

About

Vi at Palo Alto is a for-profit skilled nursing facility in Palo Alto, California, with a total capacity of 44 beds. The center holds a five-star overall rating from the Centers for Medicare & Medicaid Services, including five-star ratings for staffing and quality measures. Its most recent health inspection resulted in a four-star performance rating.

Location

620 Sand Hill Rd, Palo Alto, 94304, Palo Alto, CA

Recent reviews

• Elise Capron ★★★★★ February 18, 2026

  I am writing this on behalf of another party who recently stayed at the Vi Care Center:<br>She had a very positive experience, felt well cared for, and felt she came out of the care facility better than she entered it. She highly recommends the Vi!

• Daisy Lee ★★★★★ December 9, 2025

  My husband Ken Lee was at Vi for rehab after surgery at Stanford for C2 to 7 Cervical Laminoplasty.<br>We had an excellent experience at Vi after surgery at Stanford hospital. He has rehab, PT/OT and nursing . All team members provided him with great care. Admissions coordinator, Thea, was thorough and welcoming to our stay Dr. Navarro from Palo Alto Medical center was so nice and professional. She assisted us in all aspects of care coordination. PT rehab supervisor, Pratik was so helpful. He went above and beyond to teach our caregiver in changing neck brace and proper ambulating technique. Camille was his first nurse. She greeted us always with a smile and checked in his incision with care. Usha in front desk was so helpful. She helped us arrange a thanksgiving meal with private conference room so my husband had a family gathering during thanksgiving. The meals at Vi were fantastic and tasty.<br>All in all, we have a wonderful experience at Vi and we thank all the team members for their excellent care .<br>Sincerely ,<br>Daisy Lee

• c m ★★★★★ November 25, 2025

  I was fortunate to stay at the Vi following a fracture of my femur. The PT and OT teams are excellent and facilitated my healing progress and confidence. The nursing is professional and caring. My room and bathroom (and whole facility) were kept extremely clean and tidy. The food is tasty, and I was able to keep to a varied dairy free diet which is often not so easy. Everyone I encountered who worked for the Vi skill nursing were exceptional and caring.

• Julee Kahn ★★★★★ November 20, 2025

  My Dad spent two weeks at the Vi Palo Alto in their Skilled Nursing facility. I can’t say enough about how wonderful their staff is. They were kind, friendly and helpful. Excellent and knowledgeable PT & OT. My Dad made great progress being cared for and working with the staff. The facility is very clean and welcoming. I highly recommend the Vi Palo Alto Skilled Nursing facility.

• Jim Brelsford ★★★★★ November 6, 2025

  I was fortunate to be able to do post hip surgery rehab at The Vi Skilled Nursing in Palo Alto, where I stayed for 4+ weeks due to surgery complications. The staff (nursing, PT/OT, and otherwise) was excellent, the private rooms were a bonus (and had private bathroom). And the food was great. Thank you The Vi for the good care.

Frequently asked questions

What is the overall CMS rating for Vi at Palo Alto?

Vi at Palo Alto has an overall CMS rating of 5 out of 5 stars.

How did Vi at Palo Alto score on health inspections?

Vi at Palo Alto received a health inspection rating of 4 out of 5 stars from CMS.

What is the staffing rating for Vi at Palo Alto?

Vi at Palo Alto has a staffing rating of 5 out of 5 stars, based on nurse-to-resident ratios.

How many beds does Vi at Palo Alto have?

Vi at Palo Alto has 44 certified beds.

Does Vi at Palo Alto accept Medicare or Medicaid?

Yes, Vi at Palo Alto accepts Medicare.

Where is Vi at Palo Alto located?

Vi at Palo Alto is located at 620 Sand Hill Rd, Palo Alto, 94304, Palo Alto, California.

How can I contact Vi at Palo Alto?

You can reach Vi at Palo Alto by phone at +1 888-926-1850.

Nearby facilities

• Palo Alto Sub-Acute And Rehabilitation Center 1.1 mi

  911 Bryant Street, Palo Alto, CA, 94301

• Webster House 1.2 mi

  401 Webster St, Palo Alto, 94301