The Pines at Placerville Healthcare Center
Placerville, California
1040 Marshall Way, Placerville, 95667
The Pines at Placerville Healthcare Center Quality & Safety Report
Below Average
CMS Official Overall: 2★ / 5
CMS data as of March 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
- Abuse citation
- CMS has cited this facility for abuse in one of the two most recent reporting cycles.
CMS data as of March 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 0.53 hrs
- Licensed practical nurse (LPN) 1.23 hrs
- Certified nursing aide (CNA) 2.40 hrs
- Physical therapy 0.12 hrs
Quality rating trend
Overall rating stable at 2 stars across 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Skilled Nursing Facility · Nursing home
- Capacity
- 99 certified beds · ~87 avg residents/day (88% occupancy)
- Ownership
- For profit - Limited Liability company
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
The Pines at Placerville Healthcare Center is a for-profit, 99-bed skilled nursing facility located in Placerville, California. According to Centers for Medicare & Medicaid Services data, the facility holds a 2-star overall rating, with a 3-star rating for staffing and a 2-star rating for health inspections. While the center received 4 stars for quality measures, its health inspection performance contributes to its below-average overall evaluation.
Location
1040 Marshall Way, Placerville, 95667, Placerville, CA
Recent reviews
- Michael Burgess ★★★★★ February 16, 2026
This is my second time here at THE PINES. The staff here from the Administrators to the CNA'S are very attentive and met my needs and concerns professionally and respectfully as well. The wound care team is amazing!!! The Physical Therapy team is one of the reasons that I came back here again. And I healed so quickly here!!
- Eric Hanaway ★★★★★ January 22, 2026
The staff at the Pines was great. From the admins, the rehab team and to the nurses, everyone helped my father in his final years. I thank them all and I would absolutely recommend them.
- D ★☆☆☆☆ January 2, 2026
Caregivers are always on their cell phones while residents wait to be changed, to eat!!!! Unbelievable!!! I got one word for this facility!!! OMBUDSMAN!!!! Watch it!!! Residents have bruises that were not there day before Excessive force!!
- Mary ★★★★★ December 10, 2025
I have lived at the Pines several months. The entire staff, from nurses to janitors has been nothing but kind and courteous. They help, care and laugh with you. If you need medical care I would highly recommend it. And especially Richard, he always makes sure there is an activity for you to attend. No mater wheel chair or walking, you are welcome.
- Jason Jokerst ★★★★★ December 9, 2025
The Pines at Placerville Health Care Center is a skilled nursing facility set in the beautiful foothills, offering a serene and welcoming environment. The natural scenery and thoughtfully maintained courtyard create a peaceful atmosphere that enhances the overall experience for residents and visitors alike. The nursing staff, particularly the registered nurses, demonstrate compassion and attentiveness in their care, ensuring that residents feel supported and respected. The administrative team is consistently friendly, approachable, and helpful, making communication smooth and reassuring. Additionally, the physical therapy services are delivered with professionalism and expertise, contributing greatly to the recovery and well being of residents. Overall, The Pines combines excellent clinical care with a warm, professional environment. It is evident that the staff take pride in bringing about both quality healthcare and a comforting setting for those they serve.
Frequently asked questions
- What is the overall CMS rating for The Pines at Placerville Healthcare Center?
- The Pines at Placerville Healthcare Center has an overall CMS rating of 2 out of 5 stars.
- How did The Pines at Placerville Healthcare Center score on health inspections?
- The Pines at Placerville Healthcare Center received a health inspection rating of 2 out of 5 stars from CMS.
- What is the staffing rating for The Pines at Placerville Healthcare Center?
- The Pines at Placerville Healthcare Center has a staffing rating of 3 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does The Pines at Placerville Healthcare Center have?
- The Pines at Placerville Healthcare Center has 99 certified beds.
- Does The Pines at Placerville Healthcare Center accept Medicare or Medicaid?
- Yes, The Pines at Placerville Healthcare Center accepts Medicare and Medicaid.
- Where is The Pines at Placerville Healthcare Center located?
- The Pines at Placerville Healthcare Center is located at 1040 Marshall Way, Placerville, 95667, Placerville, California.
- How can I contact The Pines at Placerville Healthcare Center?
- You can reach The Pines at Placerville Healthcare Center by phone at +1 530-622-3400.
Nearby facilities
- Western Slope Health Center 0.2 mi
3280 Washington St, Placerville, 95667
- Gold Country Health Center 2.3 mi
4301 Golden Center Dr, Placerville, 95667
About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.