Country Oaks Care Center
Pomona, California
215 W Pearl St, Pomona, 91768
Sunday,9AM,5PM, Monday,9AM,5PM, Tuesday,9AM,5PM, Wednesday,9AM,5PM, Thursday,9AM,5PM, Friday,9AM,5PM, Saturday,9AM,5PM
Country Oaks Care Center Quality & Safety Report
Below Average
CMS Official Overall: 2★ / 5
CMS data as of March 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
- Total federal penalties $14,310
CMS data as of March 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 0.40 hrs
- Licensed practical nurse (LPN) 1.53 hrs
- Certified nursing aide (CNA) 2.43 hrs
- Physical therapy 0.05 hrs
Quality rating trend
Overall rating improved from 1 to 2 stars over 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Skilled Nursing Facility · Nursing home · Occupational therapist · Physical therapist
- Capacity
- 81 certified beds · ~69 avg residents/day (85% occupancy)
- Ownership
- For profit - Limited Liability company
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
Country Oaks Care Center is an 81-bed, for-profit skilled nursing facility located in Pomona, California. According to Centers for Medicare & Medicaid Services data, the center holds a 2-star overall rating, with a 5-star rating for quality measures and a 1-star rating for health inspections. Staffing at the facility is currently rated at 3 out of 5 stars.
Location
215 W Pearl St, Pomona, 91768, Pomona, CA
Recent reviews
- Paul Esparza ★★★★★ July 29, 2025
The staff is so nice and hospitable. They tend to your every need. As a patient i consider them family in a sense.
- Kamia Johnson ★★☆☆☆ July 15, 2025
My dad is here because of amputation and his food went missing the next day after we naught him the food and put it in the freezer. THE BAG HAD HIS NAME ON IT. I do not appreciate them doing this. It’s bad enough I cry every time I see him in this state, but to find out his food is being taken is horrible. The staff is kind tho!
- Tiffani S ★★★★★ April 24, 2025
My Mother stayed here for 9 months after a brain injury. Having come from the ICU at Pomona Valley Hospital where my Mom had her own personal nurse and was watched around the clock, I was very weary of her being transferred. Upon arrival at Country Oaks we were greeted by literally everyone in the facility and immediately felt safe. When it came to my Mom it was all hands on deck, no exaggeration. Everyone and I mean everyone went above and beyond for my Mom and my family. We celebrated holidays and birthdays there and Yesenia, as well as the activities staff went out of their way to make us feel like we were at home. I also called multiple times a day to check on my Mom, to the point where Sister Maria knew the sound of my voice but stayed patient with me as I worried. I will never forget each staff member and my Mom’s CNA’S and nurses. I was sad when my Mom got transferred to another facility but so thankful for her time at Country Oaks. I’m positive she wouldn’t be where she’s at in her recovery without all of them!
- Janette Dwyer ★★★★★ February 7, 2024
Thank you Everyone, For Taking SUCH GOOD care of my Mom, Bonnie B. She was extremely pleased with everything. & that's not easy to do. She LOVED the cuisine! & made a joke recently about seeing if she could make a reservation, for Valentines dinner. I thank you, because you eased a worried daughter's mind, trying to maintain my Mom, from Michigan. Dr. Vasques, & staff, went above & beyond. THANK YOU, from the bottom of my Heart. Nice to know, THERE IS GOOD PLACES WITH GOOD PEOPLE, You can trust with your loved ones. 💜 Blessings to All. Sincerely, Janette D
- Mario Aguilar ★★★★★ February 1, 2024
My grandmother was recovering at this hospital for a couple of months and whenever I’d visit there was this care taker she always kept talking to me about. How great and friendly she was and how she looked forward to getting to spend some time with her and the conversations they’d have, Elisabeth is the one I want to thank she brought the menu options for the day. The Dietary department; always providing great service and food, bringing a smile to the people I love, thank you.
Frequently asked questions
- What is the overall CMS rating for Country Oaks Care Center?
- Country Oaks Care Center has an overall CMS rating of 2 out of 5 stars.
- How did Country Oaks Care Center score on health inspections?
- Country Oaks Care Center received a health inspection rating of 1 out of 5 stars from CMS.
- What is the staffing rating for Country Oaks Care Center?
- Country Oaks Care Center has a staffing rating of 3 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does Country Oaks Care Center have?
- Country Oaks Care Center has 81 certified beds.
- Does Country Oaks Care Center accept Medicare or Medicaid?
- Yes, Country Oaks Care Center accepts Medicare and Medicaid.
- Where is Country Oaks Care Center located?
- Country Oaks Care Center is located at 215 W Pearl St, Pomona, 91768, Pomona, California.
- How can I contact Country Oaks Care Center?
- You can reach Country Oaks Care Center by phone at +1 909-622-1067.
Nearby facilities
- Pomona Vista Care Center 0.1 mi
651 N Main St, Pomona, 91768
- Park Avenue Healthcare & Wellness Center 0.6 mi
1550 North Park Avenue, Pomona, CA, 91768
- Inland Valley Care And Rehabilitation Center 0.8 mi
250 W. Artesia Street, Pomona, CA, 91768
- Laurel Park Behavioral Health Center 1.2 mi
1425 Laurel Avenue, Pomona, CA, 91768
- Landmark Medical Center 1.3 mi
2030 N. Garey Ave., Pomona, CA, 91767
About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.