Boulder Creek Post Acute
Poway, California
12696 Monte Vista Rd, Poway, 92064
Sunday,10AM,8PM, Monday,10AM,8PM, Tuesday,10AM,8PM, Wednesday,10AM,8PM, Thursday,10AM,8PM, Friday,10AM,8PM, Saturday,10AM,8PM
Boulder Creek Post Acute Quality & Safety Report
Good
CMS Official Overall: 4★ / 5
CMS data as of March 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
CMS data as of March 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 0.49 hrs
- Licensed practical nurse (LPN) 0.83 hrs
- Certified nursing aide (CNA) 2.50 hrs
- Physical therapy 0.08 hrs
Quality rating trend
Overall rating improved from 2 to 4 stars over 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Skilled Nursing Facility · Nursing home · Physical therapy clinic
- Capacity
- 149 certified beds · ~139 avg residents/day (93% occupancy)
- Ownership
- For profit - Limited Liability company
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
Boulder Creek Post Acute is a 149-bed, for-profit skilled nursing facility located in Poway, California, operated by a limited liability company. The center holds a 4-star overall rating from the Centers for Medicare & Medicaid Services, supported by a 4-star staffing rating and a 5-star rating for quality measures. Its most recent health inspection resulted in a 3-star rating.
Location
12696 Monte Vista Rd, Poway, 92064, Poway, CA
Recent reviews
- Rachel H. ★★☆☆☆ November 15, 2025
Don’t leave valuables here! Get a lockbox and tag items. My Mom has been a resident for over 2 years. She was hospitalized recently for a couple of weeks, came back and most of her stuff (purse, nice perfume bottles, makeup, Wallet w. Cash) all gone. I asked and the nurse said she remembered her stuff, but didn’t know where it went. They moved her into another room as well, and her itemized sheet of belongings just “disappeared” as well. I should have known better to bring her a new TV, but the one in her room broke and she said no one was fixing it. I made sure to document this one. Photos, wrote down on the new sheet and checked it in with the staff there. One week later and it’s missing. Apparently, “maintenance” took it and never brought it back. This is Beyond shady and concerning. Going to get her a lockbox in the meantime. As we don’t have the means to move her elsewhere. This is her second time in a nursing home and both places have stolen her belongings. Stealing from those that hardly have Anything as it is, is just evil. Two stars for the kind and helpful staff that are trying their best. I know it’s a tough job and underpaid.
- Alexander Mastadon ★★★★★ August 15, 2025
I'm there (here) @ BC right now - Staff is incredible. Plenty to do to stay active and recover. Physical rehabilitation of course, both PT & OT.. Medicines, Doctor's & Nurses.. Daily activities, Gym, Large Outdoor Patio, Books, Games (Bingo, Music, BBQ, etc). 24 hour care.
- Christine Wadstein ★★★★★ August 5, 2025
We have been through many many nursing homes for my mother, and boulder creek has been the best. We appreciate how they care for our mother’s condition changes at all, small or big, quickly. We are even called when my mother gets a skin abrasion, and I think that speaks to the quality of her care. The facility is always clean, and the staff from social services to nursing, feel like family.
- Jessica Gillon ★☆☆☆☆ June 4, 2025
I’m giving one star only because I have to choose at least one star to leave a review. My 68 mother went into this facility to recover from surgery, days later left in an ambulance and died. She was showing, what I now understand, was signs of sepsis but was not caught by anyone there. I came everyday to be with her because I knew something wasn’t right. She was not getting better, she was actually getting worse but no one there cared to find out why. It was a Sunday morning and when I walked into my see my beautiful 68 year old mother, I found her minutes away from death. The palms of her hands and bottoms of her feet were blue, almost black. She was completely out of it and couldn’t talk or hear me. I told the staff to call an ambulance immediately. Minutes later they told me they called for a transport that would be there in AN HOUR! I called 911. When the paramedics arrived they were not only livid with the staff because they didn’t seem to be worried about the state of her condition, but the paramedics told me they couldn’t take her on a 15 minute ride to Sharp Hospital (where her doctors were) because she wouldn’t make it. I later found out they didn’t think she would make it two blocks to Palomar Pomerado either. While she made it to the ER, she passed away after days of multiple surgeries to try to save her life. I lost my mother and I hold this facility partially responsible in a really big way. Sepsis is something that often happens after surgery but they failed day in and day out to listen to her (and us) regarding her pain, explaining why she was unable to eat, identify her confusion as a possibility of her having an infection. There were so many signs and they missed them all…even as her extremities were dying right in front of their faces. NEVER put your loved ones here!
- Melissa Callahan ★★★★★ April 29, 2025
This PLACE IS GREAT, THE MEDICAL ATTENTION IS THE BEST AS FOR AFTER CARE BEEN HERE LIKE 2-3 WEEKS ABSOLUTELY PLEASED WITH MY HEALING AND THANK YOU POWAY POST ACUTE MEDICAL CENTER FOR HEALING MY OPEN WOUND ITS AN INFECTION IN MY LEG AND THIS PLACE IS TRULY AMAZING THANK GOODNESS I AM HERE THANKS BE TO GOD
Frequently asked questions
- What is the overall CMS rating for Boulder Creek Post Acute?
- Boulder Creek Post Acute has an overall CMS rating of 4 out of 5 stars.
- How did Boulder Creek Post Acute score on health inspections?
- Boulder Creek Post Acute received a health inspection rating of 3 out of 5 stars from CMS.
- What is the staffing rating for Boulder Creek Post Acute?
- Boulder Creek Post Acute has a staffing rating of 4 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does Boulder Creek Post Acute have?
- Boulder Creek Post Acute has 149 certified beds.
- Does Boulder Creek Post Acute accept Medicare or Medicaid?
- Yes, Boulder Creek Post Acute accepts Medicare and Medicaid.
- Where is Boulder Creek Post Acute located?
- Boulder Creek Post Acute is located at 12696 Monte Vista Rd, Poway, 92064, Poway, California.
- How can I contact Boulder Creek Post Acute?
- You can reach Boulder Creek Post Acute by phone at +1 858-487-6242.
Nearby facilities
- The Villas at Poway 0.2 mi
15615 Pomerado Rd, Poway, 92064
- Poway Healthcare Center 0.3 mi
15632 Pomerado Rd, Poway, 92064
About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.