Hillcrest Heights Healthcare Center

Safety & Inspections

Health deficiencies

National median: 7

12 above national median

Total federal penalties

$6,351

CMS data as of March 1, 2026

Staffing breakdown

Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.

Total nurse staffing

National median: 4.12 hrs

4.25 hrs near national median

Registered nurse (RN)

0.64 hrs

Licensed practical nurse (LPN)

1.00 hrs

Certified nursing aide (CNA)

2.48 hrs

Physical therapy

0.12 hrs

Quality rating trend

Overall rating stable at 3 stars across 18 data points.

Facility profile

Type

Skilled Nursing Facility · Nursing home

Capacity

96 certified beds · ~89 avg residents/day (93% occupancy)

Ownership

For profit - Limited Liability company

Payment accepted

Medicare Medicaid (Medicare and Medicaid)

About

Hillcrest Heights Healthcare Center is a 96-bed, for-profit skilled nursing facility located in San Diego, California. The center holds a 3-star overall rating from the Centers for Medicare & Medicaid Services (CMS), reflecting 3-star ratings for health inspections and 4-star ratings for both staffing and quality measures. The facility is operated as a limited liability company.

Location

4033 Sixth Ave, San Diego, 92103, San Diego, CA

Recent reviews

• Erin ★★☆☆☆ February 1, 2026

  There isn't an actual nurse to save your life around here! It's dirty, complete with feces on the floor and bedside table! 🤬 Housekeeping doesn't do anything, but push a germ infested dirty mop from room to room, and they NEVER actually clean anything! And trust me, you can just forget about anyone answering a call light. Especially the tall "charge nurse!" Who, btw, nobody likes! 😆 I almost forgot about that high sodium, carbohydrate laden, frozen processed disgusting slop they try to pass off as food is just unbearable. But there are some amazing staff members who go above and beyond. And for that I am thankful. Christian is awesome! I miss him. 🥰 It's been a while since I was there, I never received my personal belongings either, so I do hope these concerns have been addressed and rectified. 🥺 No such luck. The horrendous "social worker" hung up on me every single time I called to try and get my belongings. When I finally got through to the administrator, a year later, she told me my stuff was gone. My jewelry; my brand new bipap machine; the only clothes I had left; my cute solar powered garden gnome, probably replaceable, but none of my other personal belongings are! 😡 My driver license, credit cards, social security card, etc. Nothing left. They stole every last bit of belongings I had. 😔

• Jordan Storm ★★★★★ January 20, 2026

  We are finally getting our loved one home tomorrow. I hope the staff knows how much we really appreciate all the hard work that they do. Their wound care team there is phenomenal. They have a nurse by the name of Adam and he is a true angel. This is our second time around at Hillcrest Heights. My mother was there last year and I wouldn’t have picked another place. If your loved one is needing rehab, I highly recommend Hillcrest Heights .

• Jimmy Roberts ★★★★★ December 22, 2025

  Will I could say that there's a lot of good people that work here but these 3 people stand out the most. The administrater is outstanding Dena as done a great job since I been here. But the two that stands out the most and that's the head nurse Janessa and Roxie those two bought me back to life after I had two heart attacks and a stroke and to be honest I wouldn't have made it through it. They wouldn't let me die and for that I want to say Thank You I owe you my life.

• Lester Hamm ★★★★★ December 18, 2025

  This is my third time at Hillcrest Heights, Other facility were recommended to me, I chose this place over objections because my prior experience and current stay here is that the staff here show genuine care and concern for the residents, It all start with the administrator DINA, She actively get involved with residents and staff has a open door policy in which residents can speak to her and address their concerns and the ones that can't, she routinely pays them a room visit. She has put together a staff that includes CNA's, Nurses, and Activities, that also actively get involved with residents. Other staff such as admissions, personnel, Ariana, Claudia, also are actively involved in helping residents- addressing their issues and concerns. If this type of service is in need I would recommend it.

• C Me ★★★★★ December 16, 2025

  The facility is maintained in a clean manner on a daily basis. Members of the nursing staff are proficient and positively impact the experience. The CNA’s are attentive, although rotating them from one section to another regularly reduces their effectiveness with their ability to provide care…just as they begin to understand the individual needs they are rotated away. The food is mostly good, although there can be an occasional miss (as can be expected).<br><br>A few cons include a single “house phone”, which is only an issue for those without a cellphone. WIFI is available but it can often be spotty in performance with regular interruptions. The biggest con can be the roommate pairing; a problematic assignment greatly impacts the daily experience.<br><br>A final con is visitors often have difficulty finding the entrance (you must enter from 7th).<br><br>Overall, the staff is professional and mission focused on providing care. That’s the pro that counts most.<br><br>Adam, Janessa, Luis, Kyle, Minti, both Chris’s and Ruth deserve specific acknowledgment. There are many others who also contribute to the positive environment.

Frequently asked questions

What is the overall CMS rating for Hillcrest Heights Healthcare Center?

Hillcrest Heights Healthcare Center has an overall CMS rating of 3 out of 5 stars.

How did Hillcrest Heights Healthcare Center score on health inspections?

Hillcrest Heights Healthcare Center received a health inspection rating of 3 out of 5 stars from CMS.

What is the staffing rating for Hillcrest Heights Healthcare Center?

Hillcrest Heights Healthcare Center has a staffing rating of 4 out of 5 stars, based on nurse-to-resident ratios.

How many beds does Hillcrest Heights Healthcare Center have?

Hillcrest Heights Healthcare Center has 96 certified beds.

Does Hillcrest Heights Healthcare Center accept Medicare or Medicaid?

Yes, Hillcrest Heights Healthcare Center accepts Medicare and Medicaid.

Where is Hillcrest Heights Healthcare Center located?

Hillcrest Heights Healthcare Center is located at 4033 Sixth Ave, San Diego, 92103, San Diego, California.

How can I contact Hillcrest Heights Healthcare Center?

You can reach Hillcrest Heights Healthcare Center by phone at +1 619-297-4086.

Nearby facilities

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