Canyon Springs Post Acute
San Jose, California
180 N Jackson Ave, San Jose, 95116
Canyon Springs Post Acute Quality & Safety Report
Average
CMS Official Overall: 3★ / 5
CMS data as of March 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
CMS data as of March 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 0.41 hrs
- Licensed practical nurse (LPN) 0.96 hrs
- Certified nursing aide (CNA) 2.39 hrs
- Physical therapy 0.09 hrs
Quality rating trend
Overall rating declined from 3 to 1 stars over 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Nursing home · Nursing home
- Capacity
- 199 certified beds · ~190 avg residents/day (95% occupancy)
- Ownership
- For profit - Limited Liability company
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
Canyon Springs Post Acute is a for-profit, 199-bed skilled nursing facility located in San Jose, California. According to Centers for Medicare & Medicaid Services data, the facility holds a one-star overall rating, derived from a three-star staffing rating, a two-star health inspection rating, and a one-star rating for quality measures. it is operated as a limited liability company.
Location
180 N Jackson Ave, San Jose, 95116, San Jose, CA
Recent reviews
- Tu Ho ★★☆☆☆ November 21, 2025
Probably not my business but I’m not sure if they did a good job taking care of my uncle.
- NANCY NGUYEN ★★★★★ October 21, 2025
My mom stayed at Canyon Springs recently for about two months. The staffs there were very nice. They helped and very patience with my mom. Especially Đạt, Gloria, Grace and CNA. Thank you all so much🙏👏
- Thao Duong ★★★★★ September 28, 2025
My family and I are grateful to the team and staff at Canyon Springs for their tremendous service and care of my father, which consequently was a great support for our family.<br><br>My father was hospitalized in June for fractured rib injury from car accident and once again in August for debilitating pain from uncontrolled diabetes. Both hospitalizations required my father to be transferred to skilled nursing inpatient care.<br><br>We chose Canyon Springs because I received a call from Rolly Hernon when SNF requests were submitted by the hospital case manager. Since I did not know Canyon Springs or the other SNFs, it was very helpful that Rolly reached out directly to me.<br><br>When my dad was unexpectedly hospitalized again in August and needed to be transferred to skilled nursing care, we already knew to request Canyon Springs.<br><br>Rolly and the team - Noemie, Grace, Jeng, Choi - at Canyon Springs were always prompt to address any questions or concerns we had about ensuring my dad’s comfort and care.<br><br>For the 3-week duration of my dad’s second stay, I was in frequent contact with Jeng to coordinate his doctor & specialists visits and monitor his progress. It was reassuring to have Jeng's tremendous support ensure my dad's needs were addressed and progress on track.<br><br>It was also on daily check-ins during these 3 weeks that my family saw firsthand the hard work and dedication of the nurses, therapists, and all staff at Canyon Springs.<br><br>On behalf of my dad and our family: Thank you to everyone at Canyon Springs for your service providing health care and care giving! Your care and dedication make all the difference and means a lot to us!
- Rick Qiu ★★★★★ September 15, 2023
Moved my mom to this facility after being in Regional Medical Center and the experience was night and day. Kudos to Canyon Springs for stepping up and not following what their neighbors at Regional do.
- Elaine Hott ★★★★☆ September 14, 2023
The caregiver team is a great group of people who are very professional. There are quite a few activities for the residents as well. They are very helpful to the visiting family members. They also give instruction to family members on how to take care of special physical needs.<br><br>However, they do allow some patients to set up residence in the corridor instead of in their room. One resident eats and sleeps outside Rm29. They are loud and use abusive language at all hours, waking up sleeping residents.
Frequently asked questions
- What is the overall CMS rating for Canyon Springs Post Acute?
- Canyon Springs Post Acute has an overall CMS rating of 3 out of 5 stars.
- How did Canyon Springs Post Acute score on health inspections?
- Canyon Springs Post Acute received a health inspection rating of 2 out of 5 stars from CMS.
- What is the staffing rating for Canyon Springs Post Acute?
- Canyon Springs Post Acute has a staffing rating of 3 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does Canyon Springs Post Acute have?
- Canyon Springs Post Acute has 199 certified beds.
- Does Canyon Springs Post Acute accept Medicare or Medicaid?
- Yes, Canyon Springs Post Acute accepts Medicare and Medicaid.
- Where is Canyon Springs Post Acute located?
- Canyon Springs Post Acute is located at 180 N Jackson Ave, San Jose, 95116, San Jose, California.
- How can I contact Canyon Springs Post Acute?
- You can reach Canyon Springs Post Acute by phone at +1 408-259-8700.
Nearby facilities
- Vista Manor Nursing Center 0.2 mi
120 Jose Figueres Avenue, San Jose, CA, 95116
- The Ridge Post-Acute 2.2 mi
1355 Clayton Rd, San Jose, 95127
- San Jose Healthcare & Wellness Center 2.2 mi
75 N. 13th Street, San Jose, CA, 95112
- Mission De La Casa 3.2 mi
2501 Alvin Avenue, San Jose, CA, 95121
- Skyline Healthcare Center - San Jose 5.4 mi
2065 Forest Avenue, San Jose, CA, 95128
About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.