Northvine PostAcute Care

Safety & Inspections

Health deficiencies

National median: 7

22 above national median

Total federal penalties

$52,520

Special Focus Facility

CMS has identified this facility as having a sustained record of serious quality issues. SFF facilities are inspected twice as often as standard facilities.

Abuse citation

CMS has cited this facility for abuse in one of the two most recent reporting cycles.

CMS data as of March 1, 2026

Staffing breakdown

Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.

Total nurse staffing

National median: 4.12 hrs

3.95 hrs near national median

Registered nurse (RN)

0.33 hrs

Licensed practical nurse (LPN)

0.85 hrs

Certified nursing aide (CNA)

2.52 hrs

Quality rating trend

Overall rating stable at 1 stars across 18 data points.

Facility profile

Type

Rehabilitation center · Rehabilitation center · Nursing home · Wellness center

Capacity

62 certified beds · ~60 avg residents/day (97% occupancy)

Ownership

For profit - Corporation

Payment accepted

Medicare Medicaid (Medicare and Medicaid)

About

Northvine PostAcute Care is a 62-bed, for-profit skilled nursing facility located in Santa Rosa, California. According to Centers for Medicare & Medicaid Services data, the facility holds a one-star overall rating, with one-star for health inspections and two-stars for both staffing levels and quality measures. The center provides long-term care and rehabilitation services overseen by a corporate ownership group.

Location

446 Arrowood Dr, Santa Rosa, 95407, Santa Rosa, CA

Recent reviews

• Gena Delgado o ★☆☆☆☆ November 7, 2025

  Nobody has the time to help individuals.

• Belmaris Gonzalez ★☆☆☆☆ October 12, 2025

  If I can, I’d give this facility a Zero. Got yelled at by the nurse for asking them to check my suegras blood pressure. After them calling us to come and see what’s wrong with her, when that should be their job. We were being ignored and no one was helping us. My mother in laws nurse kept walking around talking on the phone instead of helping us out. We had to take her to the ER ourselves. They were letting her go through her episodes for 2 days now without doing anything about it. They didn’t know she was diabetic nor knew she needed help with speech therapy because she had a stroke. When a facility like that is meant to help patients. So are they just not doing their jobs ?? Did not want to give us any of the higher ups information only giving us excuses that they are not allowed too when I know that’s false. We’ve already had an incident happen the first few days she got there involving abuse which of course they brushed off and made it seem like she was hallucinating when she’s never had that symptom before. This facility is trash. They Tried to discharge her because we ask if they can check her blood pressure. This is not okay. We’re supposed to trust them with our loved ones and instead they take advantage. Do not recommend this facility to anyone.

• Jorje Chaley ★☆☆☆☆ August 27, 2025

  Don’t use the soda machine in the back it has stolen $2 for a total of 4 different times. Machine will act if it’s full only after you put money it will say sold out nobody here to give out refunds

• Anthony Arciga ★☆☆☆☆ June 21, 2025

  My mom is claiming to be abused both verbally and physically by the night staff here on the date of 6/20/2025 throwing hot water on her and telling her to shut up.

• Coby Arax ★★★★★ April 16, 2025

  Our family is extremely grateful for the care and treatment given to our brother. They treated him as a person worthy of rehabilitation when other facilities dehumanized him due to his condition. Alcoholism is a horrific disease that devastates families as they feel helpless watching their loved one deteriorate. Our family was able to make positive relationships with the staff. They showed sincere concern for his well-being. He thrived in this facility and regained his strength from being completely bed-ridden to walking the halls. They also supervise the patients to ensure they are safe within the confines of the facility. We appreciated the staff’s attention to maintaining a meticulously clean environment. The atmosphere is open and airy, full of light and you are greeted by welcoming staff at the front desk. Thank you NVPA for giving our family peace of mind and supporting our efforts to get our brother ambulatory and ready for rehab.

Frequently asked questions

What is the overall CMS rating for Northvine PostAcute Care?

Northvine PostAcute Care has an overall CMS rating of 1 out of 5 stars.

How did Northvine PostAcute Care score on health inspections?

Northvine PostAcute Care received a health inspection rating of 1 out of 5 stars from CMS.

What is the staffing rating for Northvine PostAcute Care?

Northvine PostAcute Care has a staffing rating of 2 out of 5 stars, based on nurse-to-resident ratios.

How many beds does Northvine PostAcute Care have?

Northvine PostAcute Care has 62 certified beds.

Does Northvine PostAcute Care accept Medicare or Medicaid?

Yes, Northvine PostAcute Care accepts Medicare and Medicaid.

Where is Northvine PostAcute Care located?

Northvine PostAcute Care is located at 446 Arrowood Dr, Santa Rosa, 95407, Santa Rosa, California.

How can I contact Northvine PostAcute Care?

You can reach Northvine PostAcute Care by phone at +1 707-528-2100.

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