Bay Crest Care Center

Safety & Inspections

Health deficiencies

National median: 7

60 above national median

Total federal penalties

$156,358

Special Focus Facility

CMS has identified this facility as having a sustained record of serious quality issues. SFF facilities are inspected twice as often as standard facilities.

CMS data as of March 1, 2026

Staffing breakdown

Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.

Total nurse staffing

National median: 4.12 hrs

3.66 hrs below national median

Registered nurse (RN)

0.32 hrs

Licensed practical nurse (LPN)

0.99 hrs

Certified nursing aide (CNA)

2.44 hrs

Physical therapy

0.06 hrs

Quality rating trend

Overall rating declined from 2 to 1 stars over 18 data points.

Facility profile

Type

Skilled Nursing Facility · Nursing home · Hospice · Rehabilitation center

Capacity

80 certified beds · ~74 avg residents/day (93% occupancy)

Ownership

For profit - Limited Liability company

Payment accepted

Medicare Medicaid (Medicare and Medicaid)

About

Bay Crest Care Center is a for-profit, 80-bed skilled nursing facility located in Torrance, California. According to the Centers for Medicare & Medicaid Services, the facility holds a one-star overall rating, consisting of a one-star health inspection rating and two-star ratings for staffing and quality measures. The center is operated as a limited liability company.

Location

3750 Garnet St, Torrance, 90503, Torrance, CA

Recent reviews

• Tony Kostas ★★★★☆ November 28, 2025

  It is a tough day when you have to send a parent to a rehab facility. But, overall, my siblings snd I were happy with the care and people working at this facility. Torrance Memorial released my mom at 10:45pm in the rain and I was worried. We got to Bay Crest and Cynthia greeted me with a smile and a welcome. Made things a lot easier to take.

• Abigail Little ★☆☆☆☆ June 5, 2025

  I’ve seen numerous reviews praising Bay Crest, but my experience was utterly disheartening. After my sister was discharged from Torrence Memorial Hospital—where she received exceptional care during her treatment—I thought we could find a suitable facility for her rehabilitation. Unfortunately, due to her health insurance limitations, the center we hoped for couldn’t provide the necessary support. The case manager at Torrence Memorial went above and beyond, reaching out to over 200 facilities in search of a place for my sister. In the end, the only option available was Bay Crest.<br><br>The moment we arrived by ambulance, a palpable wave of dread washed over me as we stepped through the doors. My initial thoughts transformed into a reality that I could never have imagined—this place was far from the haven I had envisioned. The unsettling reviews regarding the food, the environment, and the staff were not merely exaggerations; they were painfully accurate.<br><br>As I left my sister there, my heart ached, and tears streamed down my face, knowing I was leaving her in a place that felt so wrong. She looked up at me, trying to reassure me with a brave smile, but I could see the truth in her eyes. She had lost so much weight that eating the unfamiliar food had become a daunting task, and to make matters worse, they missed administering three doses of her essential antibiotic medication.<br><br>I could share countless distressing details of my experience—each more unsettling than the last—but that would take far too long. I implore anyone reading this review: please, for the love of your family, do not consider bringing your loved ones here. And to the Board of Health, I earnestly urge you to investigate this facility; it’s high time to put an end to the suffering happening within those walls.<br>I would give Bay Crest a 0 but it is not possible.

• Rosalie Lopez ★☆☆☆☆ April 8, 2025

  Poor care. Lack of professionalism. My father was left unattended and scared. He was dehydrated and his kidneys were shutting down. He was delusional and confused. They couldn’t even bring him some water. My dad almost died in their care.<br>DO NOT SEND YOUR LOVED ONES HERE

• Feven ★★★★★ March 8, 2025

  Recently my mom was admitted to Bay Crest Care Center and I noticed how hard the stuff works to make the patients comfortable and card for. Many exceptional employees work here and I am especially thankful to the social workers Ms. Tahanae Butler. She has been a blessing to our family. She and most of the staff at Bay Crest are very dedicated in helping the patients.

• Leo Cortez ★☆☆☆☆ February 26, 2025

  This place is the worst SNF ever! Almost everyone who works here is so rude and unpleasant for no reason. Nurses rather gossip than actually do their job. I've been to dozens of SNFs before and this is the first review I make. I would rate this negative stars if I could. Do NOT bring your loved ones here if you actually care about them. This place needs to be shut down for the benefit of humanity!

Frequently asked questions

What is the overall CMS rating for Bay Crest Care Center?

Bay Crest Care Center has an overall CMS rating of 1 out of 5 stars.

How did Bay Crest Care Center score on health inspections?

Bay Crest Care Center received a health inspection rating of 1 out of 5 stars from CMS.

What is the staffing rating for Bay Crest Care Center?

Bay Crest Care Center has a staffing rating of 2 out of 5 stars, based on nurse-to-resident ratios.

How many beds does Bay Crest Care Center have?

Bay Crest Care Center has 80 certified beds.

Does Bay Crest Care Center accept Medicare or Medicaid?

Yes, Bay Crest Care Center accepts Medicare and Medicaid.

Where is Bay Crest Care Center located?

Bay Crest Care Center is located at 3750 Garnet St, Torrance, 90503, Torrance, California.

How can I contact Bay Crest Care Center?

You can reach Bay Crest Care Center by phone at +1 310-371-2431.

Nearby facilities

• Driftwood Healthcare Center 0.2 mi

  4109 Emerald St, Torrance, CA, 90503

• The Earlwood 0.3 mi

  20820 Earl St, Torrance, 90503

• Providence Little Co Of Mary Transitional Care Ctr 0.5 mi

  4320 Maricopa Street, Torrance, CA, 90503

• Torrance Care Center West, Inc 0.5 mi

  4333 Torrance Blvd, Torrance, CA, 90503

• Del Amo Gardens Care Center 1.3 mi

  22419 Kent Avenue, Torrance, CA, 90505