The Earlwood
Torrance, California
20820 Earl St, Torrance, 90503
The Earlwood Quality & Safety Report
Below Average
CMS Official Overall: 1โ / 5
CMS data as of March 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more โ
Safety & Inspections
- Health deficiencies
- National median: 7
- Total federal penalties $12,649
CMS data as of March 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 0.25 hrs
- Licensed practical nurse (LPN) 1.21 hrs
- Certified nursing aide (CNA) 2.39 hrs
- Physical therapy 0.07 hrs
Quality rating trend
Overall rating declined from 3 to 1 stars over 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Skilled Nursing Facility ยท Nursing home ยท Hospice ยท Rehabilitation center
- Capacity
- 87 certified beds ยท ~79 avg residents/day (90% occupancy)
- Ownership
- For profit - Limited Liability company
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
The Earlwood is a for-profit, 87-bed skilled nursing facility located in Torrance, California, operated by a limited liability company. According to Centers for Medicare & Medicaid Services data, the facility holds a one-star overall rating, reflecting one star for health inspections and two stars for staffing levels. Despite these marks, the center maintains a four-star rating for its clinical quality measures.
Location
20820 Earl St, Torrance, 90503, Torrance, CA
Recent reviews
- Bohad Mohad โ โโโโ December 9, 2025
Workers very incompetent and impatient don't take care of patients good
- Burton Danet โ โ โ โ โ November 8, 2025
I do not know what all the negative fuss is about with regard to reviews of this facility. I've only been here about 17 hours now and you can expect more reviews from me as I go think about the following along. I am a senior citizen who has experienced three Strokes who has been given a very good introduction for many reasons to the Earl one; think about the following: I came in about 5:30 p.m. and was brought to my room eventually. The first Contact was with a CNA or a certified nurse's assistant who came in and asked me how things were. I greeted her warmly and so did she and immediately we began having common fun together. Later because I had a bad cough I was given Robitussin by the Night Nurse the next morning, Kevin who is the head of dietary came in with an iPad and asked me lots of questions about what my food preferences are. That was very helpful indeed. Every time I had a question or press the button or calling somebody they came quickly and answering my questions or gave me what was needed. When I asked for one of my pain medications early in the morning, he immediately said he would give it to me at that time and would just tell the incoming nurse not to give me the 9:00 a.m. dosage but to wait until the next one at noon or 1:00 p.m. everybody has been friendly and what do I have to complain about? Up to this point, absolutely nothing! As an elderly male I am relieved to be in a place where I feel safe and I am receiving such good care, stay tuned for the next installment!<br><br>Review number 2 a number of days and weeks have passed so there is much too much to share. The main thrust is what is most important, rehabilitation services. I am talking about speech, physical, occupational therapies. All of the professionals have been outstanding in treating me as an individual where I am at and helping to bring me to a better place. I have no severe criticisms that would justify anything other than maximum star review!
- Sher21 โ โ โ โ โ November 2, 2025
I arrived just a few days ago. Iโm very impressed with the cleanliness of the facility, as well as the caring staff. Sure it can get a bit loud at times, yet that goes with all nursing facilities. After all, the people that are here may be in pain, or dealing with other issues. We can always have our doors closed if it gets too loud. I have noise canceling headphones as well when needed. We need to find ways to deal with things instead of complain. Your loved ones should have regular visits to ensure they know you care. It certainly helps me with my mood..<br><br>Since I stopped feeling nauseous, the food has been pretty good. All the staff including RNs, LVNs and CNAS have been very caring and responsive. I will leave more reviews as my days continue here.<br><br>God bless ๐๐ผโค๏ธ
- Nancy A. โ โโโโ August 24, 2025
This facility needs to be shut down. It is filthy, not staffed appropriate, doors of rooms to patios do not lock, or for that matter, close. Anyone could come into a patients room. Very unsafe. Run down. Patients bathrooms are filthy! A recent relative was checked in and we had her discharged immediately. Her room was not clean, soiled linens, someones underware and clothes lying on the floor. Doors off hinges. The dirty bathroom had used plastic gloves on the floor, no soap, no towels to wash and your hands. Unacceptable. Do not place anyone here. When we spoke with the DON (Director of Nursing), she agreed and said "I don't blame her for wanting to leave, I wouldn't stay here either!" For those of you that work there, quit or petition that the place gets renovated immediately! It is unsanitary and unsafe. Disgusting. DO NOT PLACE ANYONE HERE.
- Baba Nee Elkins โ โ โ โ โ May 5, 2025
I have had the most wonderful experience at the Earlwood Center, a stellar skilled nursing facility in Torrance, CA. Every encounter I experienced whether it was the nursing staff, gymnastics instructors, therapists, office personnel as well as those involved with the dining program have been fantastic and very rewarding and helpful towards my continued healing and wound care. Patients can take a break and enjoy a variety of different activities from movies to crafts, table games, discussions, painting and exercise.
Frequently asked questions
- What is the overall CMS rating for The Earlwood?
- The Earlwood has an overall CMS rating of 1 out of 5 stars.
- How did The Earlwood score on health inspections?
- The Earlwood received a health inspection rating of 1 out of 5 stars from CMS.
- What is the staffing rating for The Earlwood?
- The Earlwood has a staffing rating of 2 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does The Earlwood have?
- The Earlwood has 87 certified beds.
- Does The Earlwood accept Medicare or Medicaid?
- Yes, The Earlwood accepts Medicare and Medicaid.
- Where is The Earlwood located?
- The Earlwood is located at 20820 Earl St, Torrance, 90503, Torrance, California.
- How can I contact The Earlwood?
- You can reach The Earlwood by phone at +1 310-371-1228.
Nearby facilities
- Driftwood Healthcare Center 0.1 mi
4109 Emerald St, Torrance, CA, 90503
- Providence Little Co Of Mary Transitional Care Ctr 0.2 mi
4320 Maricopa Street, Torrance, CA, 90503
- Torrance Care Center West, Inc 0.2 mi
4333 Torrance Blvd, Torrance, CA, 90503
- Bay Crest Care Center 0.3 mi
3750 Garnet St, Torrance, 90503
- Del Amo Gardens Care Center 1.1 mi
22419 Kent Avenue, Torrance, CA, 90505
About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data โ the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting โ
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.