Apple Rehab Cromwell
Cromwell, Connecticut
156 Berlin Rd, Cromwell, 6416
Apple Rehab Cromwell Quality & Safety Report
Below Average
CMS Official Overall: 2★ / 5
CMS data as of March 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
- Total federal penalties $27,991
CMS data as of March 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 0.70 hrs
- Licensed practical nurse (LPN) 0.75 hrs
- Certified nursing aide (CNA) 2.16 hrs
- Physical therapy 0.06 hrs
Quality rating trend
Overall rating stable at 2 stars across 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Skilled Nursing Facility · Nursing home
- Capacity
- 85 certified beds · ~69 avg residents/day (81% occupancy)
- Ownership
- For profit - Corporation
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
Apple Rehab Cromwell is an 85-bed, for-profit skilled nursing facility located in Cromwell, Connecticut. The center holds a 2-star overall rating from the Centers for Medicare & Medicaid Services (CMS), with 2-star ratings in health inspections and quality measures. Clinical operations are supported by a 3-star staffing rating.
Location
156 Berlin Rd, Cromwell, 6416, Cromwell, CT
Recent reviews
- Jessica ★☆☆☆☆ February 21, 2026
If I could give zero stars I would. The entire staff lacks any level of professionalism! The direct care staff lacks basic empathy and the building is filthy.
- Jennelle Love ★☆☆☆☆ December 19, 2025
Absolutely horrible!! I won’t say anything as far as the one on one care which I’m sure is a lot better because people who are in the position usually have a lot of care for people however, the administrative aspect of it was so horrible unprofessional an absolutely had no care whatsoever in regards to my mother or her situation as well as after this conversation on the phone I was hung up on for no reason at all the social worker and whoever else there’s two other people on the conference call with me in regards to my mother‘s discharge was such a unpleasant cold experience. If I thought it would get me anywhere I’d call up and have those women fired immediately because if they’re dealing with anybody else else’s family members, I feel bad that such people work with elderly people that need extra care and extra compassion and extra understanding and extra communication . These people failed on every aspect. The only reason I gave them one star is because I wanted to get on here to make the point.
- Richard ClarkJr ★☆☆☆☆ July 30, 2025
As it started out great . After awhile behind the scenes are a vast array of behaviors that influence a hush hush display of secrecy
- Megan Bryan ★★★☆☆ July 16, 2025
Some patients don't even have AC in their rooms. It's too hot gor that. Patients that can go to the bathroom are ignored when they need to go. Caught employees laughing and conversation while my family member needes to go to the bathroom, so long that they called me and I drove over there and they were still laughing and not working. By the time i got there my family member had to pee on themselves since noone would help. Also, one of the nurses has an attitude problem. It is sad that the elderly have to be mistreated like this. Lastly, the place is dirty. Like make your skin crawl dirty. Shoes stick to the floor, carpet are gross. They definitely are not cleaning. I wonder how many patients have rashes and get infections/sick because this place is terrible. Do not send your family here.
- Wesley Nelson ★★★★★ May 30, 2025
I thank god and all the staff members here
Frequently asked questions
- What is the overall CMS rating for Apple Rehab Cromwell?
- Apple Rehab Cromwell has an overall CMS rating of 2 out of 5 stars.
- How did Apple Rehab Cromwell score on health inspections?
- Apple Rehab Cromwell received a health inspection rating of 2 out of 5 stars from CMS.
- What is the staffing rating for Apple Rehab Cromwell?
- Apple Rehab Cromwell has a staffing rating of 3 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does Apple Rehab Cromwell have?
- Apple Rehab Cromwell has 85 certified beds.
- Does Apple Rehab Cromwell accept Medicare or Medicaid?
- Yes, Apple Rehab Cromwell accepts Medicare and Medicaid.
- Where is Apple Rehab Cromwell located?
- Apple Rehab Cromwell is located at 156 Berlin Rd, Cromwell, 6416, Cromwell, Connecticut.
- How can I contact Apple Rehab Cromwell?
- You can reach Apple Rehab Cromwell by phone at +1 860-635-1010.
Nearby facilities
- Pilgrim Manor 2.7 mi
52 Missionary Rd, Cromwell, CT, 06416
- Autumn Lake Healthcare at Cromwell 3.5 mi
385 Main St, Cromwell, 6416
About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.