Havencare at Hancock Hall

Safety & Inspections

Health deficiencies

National median: 7

6 below national median

CMS data as of March 1, 2026

Staffing breakdown

Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.

Total nurse staffing

National median: 4.12 hrs

3.65 hrs below national median

Registered nurse (RN)

0.51 hrs

Licensed practical nurse (LPN)

0.89 hrs

Certified nursing aide (CNA)

2.30 hrs

Physical therapy

0.08 hrs

Quality rating trend

Overall rating stable at 5 stars across 18 data points.

Facility profile

Type

Skilled Nursing Facility · Nursing home · Occupational therapist · Physical therapy clinic

Capacity

96 certified beds · ~89 avg residents/day (93% occupancy)

Ownership

For profit - Corporation

Payment accepted

Medicare Medicaid (Medicare and Medicaid)

About

Havencare at Hancock Hall is a 96-bed, for-profit skilled nursing facility located in Danbury, Connecticut. The center holds a 5-star overall rating from the Centers for Medicare & Medicaid Services (CMS), including 5-star ratings for health inspections and quality measures. Staffing at the facility is currently rated at 3 out of 5 stars.

Location

31 Staples St, Danbury, 6810, Danbury, CT

Recent reviews

• Sally Kahn ★★★★★ February 16, 2026

  I was in the facility for short term rehab, everyone was wonderful and responsive to my care.

• Barbara Elm ★★★★★ February 16, 2026

  I was a resident at Hancock hall using a friend's phone was here for short term rehab, the care is excellent the workers are friendly and caring. All services such as therapy social services just to name a few were very helpful consistent on top of my care. They advise me if what was going on with my care and they made me smile at all times.

• ferris nasser ★★★★★ January 22, 2026

  I am currently in rehab at Hancock Hall. Great Physical and Occupational Therapy program. The food is very good. I used to own a restaurant and I know how hard it is to feed a lot of people. They do a great job. I have talked to some of the staff there in the kitchen and it seems like if there was room to put a steamer it would be a big help and the quality of the vegetables. They are very happy to make substitutions for whatever meal is designated and the substitutions are good. The place is quite clean. , very quiet and peaceful. I have been here twice before basically for when I was sick and had to get stronger again one time for a three month stent for heavy duty antibiotics. It’s my first choice. when I arrived here, they already had an air mattress set up and the night nurse supervisor. I think her name was Jessica put the bed rails on for me. Special attention by the PA, Margaret and Nurse Mellissa.. Too many more to name.

• Barry ★★★★★ January 22, 2026

  Visited my friend the other day and was absolutely blown away by the kindness of the staff and quality of the care!!

• Dawn Palmieri ★☆☆☆☆ January 22, 2026

  Stay away, as an RN, my mother was there for Rehab as well as completion of antibiotic therapy. She is 96 years old. Within 4 days, my mother's backside was open and raw, a stage 2 wound. Which I am dealing with at home. Their Physical therapy was none. I requested my mother be sent out to Danbury hospital for a full evaluation. It was noted of the wounds to her back side and front side as well. She was there for a few hours and the ER Dr. Stated my mother needed to continue the antibiotics and wrote the script. She is now home and getting back up on her<br>feet. Please don't send your love ones here. They enact orders with out the consent of family and the feeling of this place I experienced is one of apathy and no follow thru.. Beware.

Frequently asked questions

What is the overall CMS rating for Havencare at Hancock Hall?

Havencare at Hancock Hall has an overall CMS rating of 5 out of 5 stars.

How did Havencare at Hancock Hall score on health inspections?

Havencare at Hancock Hall received a health inspection rating of 5 out of 5 stars from CMS.

What is the staffing rating for Havencare at Hancock Hall?

Havencare at Hancock Hall has a staffing rating of 3 out of 5 stars, based on nurse-to-resident ratios.

How many beds does Havencare at Hancock Hall have?

Havencare at Hancock Hall has 96 certified beds.

Does Havencare at Hancock Hall accept Medicare or Medicaid?

Yes, Havencare at Hancock Hall accepts Medicare and Medicaid.

Where is Havencare at Hancock Hall located?

Havencare at Hancock Hall is located at 31 Staples St, Danbury, 6810, Danbury, Connecticut.

How can I contact Havencare at Hancock Hall?

You can reach Havencare at Hancock Hall by phone at +1 203-794-9466.

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