Chelsea Place Care Center, LLC.
Hartford, Connecticut
25 Lorraine St, Hartford, 6105
Chelsea Place Care Center, LLC. Quality & Safety Report
Poor
CMS Official Overall: 1★ / 5
CMS data as of March 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
- Total federal penalties $32,295
- Abuse citation
- CMS has cited this facility for abuse in one of the two most recent reporting cycles.
CMS data as of March 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 0.44 hrs
- Licensed practical nurse (LPN) 0.81 hrs
- Certified nursing aide (CNA) 1.69 hrs
- Physical therapy 0.01 hrs
Quality rating trend
Overall rating improved from 2 to 3 stars over 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Skilled Nursing Facility · Nursing home
- Capacity
- 234 certified beds · ~199 avg residents/day (85% occupancy)
- Ownership
- For profit - Limited Liability company
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
Chelsea Place Care Center, LLC is a 234-bed for-profit skilled nursing facility located in Hartford, Connecticut. The facility currently maintains a 3-star overall rating from the Centers for Medicare & Medicaid Services, with matching 3-star ratings for both staffing levels and health inspections. Records identify the legal ownership as a limited liability company.
Location
25 Lorraine St, Hartford, 6105, Hartford, CT
Recent reviews
- Angelica P ★☆☆☆☆ January 24, 2026
The absolute WORST care facility my family has ever experienced. They abuse and neglect all residents physically, emotionally, mentally. Now we are suffering the consequences chealsies place has caused on our family member. DO NOT RECOMMEND DO NOT COME HERE. RN’S AND ALL STAFF WILL DEHUMANIZE YOUR LOVED ONE, HURT THEM IN WAYS YOU COULD NEVER IMAGINE. AND DESTROY FAMILIES. PLEASE LISTEN TO THE REVIEWS WHEN THEY SAY DO NOT GO HERE BECAUSE THEY ARE FOR SURE!!!!! NOT WRONG.!!!!!!!!
- Leo Martin ★☆☆☆☆ January 11, 2026
Horrible place the woman in the front reception is rude and unprofessional and the facility should be investigated
- Torrie Rhodes ★★★☆☆ December 12, 2025
Since the time of my last visit it was much better. I come and visit and hope to find him clean and his room clean. His linen clean an know smell of urine. That's all I ask. Since my last complaint I can see you have tryed to make things better Thank you
- Mary Apuzzo ★☆☆☆☆ December 11, 2025
This place is one of the worst nursing homes I’ve ever encountered. My father-in-law stays there and there’s no communication with anyone. They messed up his appointment several times. He has been sent to the hospital three times in the ICU. I can’t even put into words how horrendous the conditions are at Chelsea care. Updated!! My father-in-law has now died because of their negligence. They told me at 11 o’clock At night that they would send them to the hospital 7 AM. They never sent him to the hospital and he died. Residence there told me that he was begging because he was in pain. Begging for water, begging for them to help him. And he died.
- yuhong li ★★★★★ December 8, 2025
My mom was admitted in July. Every time l visited her, her bed sheet was clean, the garbage bin was emptied out, the nurse on duty Christina was always nice and patient to update me on my mom's condition.Now is winter Iher room is toasty. l appreciate what Chelsea place has done for my mom.
Frequently asked questions
- What is the overall CMS rating for Chelsea Place Care Center, LLC.?
- Chelsea Place Care Center, LLC. has an overall CMS rating of 1 out of 5 stars.
- How did Chelsea Place Care Center, LLC. score on health inspections?
- Chelsea Place Care Center, LLC. received a health inspection rating of 1 out of 5 stars from CMS.
- What is the staffing rating for Chelsea Place Care Center, LLC.?
- Chelsea Place Care Center, LLC. has a staffing rating of 3 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does Chelsea Place Care Center, LLC. have?
- Chelsea Place Care Center, LLC. has 234 certified beds.
- Does Chelsea Place Care Center, LLC. accept Medicare or Medicaid?
- Yes, Chelsea Place Care Center, LLC. accepts Medicare and Medicaid.
- Where is Chelsea Place Care Center, LLC. located?
- Chelsea Place Care Center, LLC. is located at 25 Lorraine St, Hartford, 6105, Hartford, Connecticut.
- How can I contact Chelsea Place Care Center, LLC.?
- You can reach Chelsea Place Care Center, LLC. by phone at +1 860-233-8241.
Nearby facilities
- Parkville Care Center 0.9 mi
5 Greenwood St, Hartford, 6106
- Trinity Hill Care Center 1.4 mi
151 Hillside Ave, Hartford, CT, 06106
- Avery Nursing Home/Noble Building 2.7 mi
705 New Britain Ave, Hartford, CT, 06106
About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.