Civita Care Center at Milford

Safety & Inspections

Health deficiencies

National median: 7

25 above national median

Total federal penalties

$14,433

Abuse citation

CMS has cited this facility for abuse in one of the two most recent reporting cycles.

CMS data as of March 1, 2026

Staffing breakdown

Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.

Total nurse staffing

National median: 4.12 hrs

3.69 hrs below national median

Registered nurse (RN)

0.51 hrs

Licensed practical nurse (LPN)

0.84 hrs

Certified nursing aide (CNA)

2.06 hrs

Physical therapy

0.09 hrs

Quality rating trend

Overall rating declined from 2 to 1 stars over 18 data points.

Facility profile

Type

Nursing home · Nursing home

Capacity

120 certified beds · ~114 avg residents/day (95% occupancy)

Ownership

For profit - Limited Liability company

Payment accepted

Medicare Medicaid (Medicare and Medicaid)

About

Civita Care Center at Milford is a 120-bed, for-profit skilled nursing facility located in Milford, Connecticut. The facility currently holds a 1-star overall rating from the Centers for Medicare & Medicaid Services (CMS), with a 3-star rating for staffing and a 2-star rating for health inspections. Its quality measures are rated at 1 out of 5 stars.

Location

2028 Bridgeport Ave, Milford, 6460, Milford, CT

Recent reviews

• ms classylady ★★★★☆ January 27, 2026

  So far, our experience at Civita Care Center of Milford has been good. The staff has been professional and helpful, and my mother seems comfortable. I appreciate the communication and attentiveness we’ve received up to this point.smells nice and clean doesn’t stink like a nursing facility that’s a plus for me

• Chris T ★★★★★ December 11, 2025

  Caring staff and a family atmosphere. Civita care is truly a place of care and compassion.

• Xiomara Saldaña ★☆☆☆☆ December 5, 2025

  A mi abuelo lo enviaron a terapia allí porque le dió un ACV, nosotros íbamos todos los días a verlo , en las primeras 24h cuando fuimos a visitarlo en la mañana nos contó que un personal que se encargado de cambiarlo le había pegado , a los 4 lo vimos decaído le dijimos al enfermero que algo estaba mal , nos dijo que le iba a hablar con el médico , mi abuelo no estaba comiendo por lo cual mi mamá pidió que le coloquen suero, no lo hicieron , mi abuelo llegó en la tarde y lo vio peor de lo que dejamos, ella insistió a los enfermeros que algo estaba mal , ella al insistir tanto, llamaron al 911 y en hospital dijeron que que le había vuelto a dar otro ACV y ellos ni cuenta No confíe en este lugar , no cuidan a las personas mayores como deben de ser

• Dawn Odom ★★☆☆☆ November 20, 2025

  Very unprofessional when it comes to communication. My mom was there a for a few months we bought her clothes and they were all lost WITH her name in them . Every time we called we got the run around even left several messages for the Actual Administrator and he didn’t even call back, how unprofessional is that. Gave up after awhile guess they are desperate for clothes for other residents so they can keep them. Social service was no better either very unprofessional. They also have the loud call bell box right outside the residence door and it was extra loud mom couldn’t get any sleep it went off all day and night, they said there’s nothing they can do about it, who’s smart idea was that to put it smack dab in front of patients rooms. Do not recommend at all.

• Annette Lamano ★★★★★ November 3, 2025

  My brother has been there around 2 weeks now and all the nurses and nurses aides are wonderful very caring and attentive. The staff is great they are all very hard workers. I made the right choice choosing this facility.

Frequently asked questions

What is the overall CMS rating for Civita Care Center at Milford?

Civita Care Center at Milford has an overall CMS rating of 1 out of 5 stars.

How did Civita Care Center at Milford score on health inspections?

Civita Care Center at Milford received a health inspection rating of 2 out of 5 stars from CMS.

What is the staffing rating for Civita Care Center at Milford?

Civita Care Center at Milford has a staffing rating of 3 out of 5 stars, based on nurse-to-resident ratios.

How many beds does Civita Care Center at Milford have?

Civita Care Center at Milford has 120 certified beds.

Does Civita Care Center at Milford accept Medicare or Medicaid?

Yes, Civita Care Center at Milford accepts Medicare and Medicaid.

Where is Civita Care Center at Milford located?

Civita Care Center at Milford is located at 2028 Bridgeport Ave, Milford, 6460, Milford, Connecticut.

How can I contact Civita Care Center at Milford?

You can reach Civita Care Center at Milford by phone at +1 203-877-0371.

Nearby facilities

• Civita Care Center at West River 1.6 mi

  245 Orange Ave, Milford, 6461

• Milford Health Care Center Inc 2.5 mi

  195 Platt Street, Milford, CT, 06460