Havencare at Litchfield Woods
Torrington, Connecticut
255 Roberts St, Torrington, 6790
Havencare at Litchfield Woods Quality & Safety Report
Below Average
CMS Official Overall: 1β / 5
CMS data as of March 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more β
Safety & Inspections
- Health deficiencies
- National median: 7
- Total federal penalties $7,901
CMS data as of March 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 0.63 hrs
- Licensed practical nurse (LPN) 0.80 hrs
- Certified nursing aide (CNA) 2.11 hrs
- Physical therapy 0.07 hrs
Quality rating trend
Overall rating improved from 1 to 2 stars over 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Skilled Nursing Facility Β· Nursing home
- Capacity
- 160 certified beds Β· ~147 avg residents/day (92% occupancy)
- Ownership
- For profit - Limited Liability company
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
Havencare at Litchfield Woods is a 160-bed, for-profit skilled nursing facility located in Torrington, Connecticut. The center holds a 2-star overall rating from the Centers for Medicare & Medicaid Services, with specific scores of 4 stars for staffing and 2 stars for both health inspections and quality measures. The facility is operated as a limited liability company.
Location
255 Roberts St, Torrington, 6790, Torrington, CT
Recent reviews
- Paul Beechinor β β βββ February 11, 2026
I think they have to fix the time that supper is brought up to the residents it should be around 5:30 the latest not 6 6:15 that is a little late I think. And have there trays on the right cart. With everything that is on there ticket. Hopefully they fix it. On 2/11/26 food did not come until 6:40 thatβs a little ridiculous π‘π‘π‘
- Martin Bozak β β β β β February 5, 2026
Food was first rate. From when you get up in the morning and if you need something at night they come real quick. They treated me really nicely in the rehab department. They respect everyone, Iβve never seen anyone here belittled. Nurses are all fantastic!
- Sandra Phelps β β β β β January 22, 2026
Most of the staff at Litchfield Woods are very caring and attentive to the patients needs. Overall the food is very good. And they have a variety for their menu. The physical and occupational therapists are all great! If I had to go into rehab again I would choose Litchfield Woods!
- Holly Lapante β β β β β January 21, 2026
Very clean. staff physical therapy nurses Very attentive. They went beyond their job to reassure me that everything would be OK. Food was great.I met my goal which is very helpful.
- Diane Vickers β β β β β January 6, 2026
Great therapy, great nurses aids. Food was great as well. I've been here many times and always felt well taken care of.
Frequently asked questions
- What is the overall CMS rating for Havencare at Litchfield Woods?
- Havencare at Litchfield Woods has an overall CMS rating of 1 out of 5 stars.
- How did Havencare at Litchfield Woods score on health inspections?
- Havencare at Litchfield Woods received a health inspection rating of 1 out of 5 stars from CMS.
- What is the staffing rating for Havencare at Litchfield Woods?
- Havencare at Litchfield Woods has a staffing rating of 4 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does Havencare at Litchfield Woods have?
- Havencare at Litchfield Woods has 160 certified beds.
- Does Havencare at Litchfield Woods accept Medicare or Medicaid?
- Yes, Havencare at Litchfield Woods accepts Medicare and Medicaid.
- Where is Havencare at Litchfield Woods located?
- Havencare at Litchfield Woods is located at 255 Roberts St, Torrington, 6790, Torrington, Connecticut.
- How can I contact Havencare at Litchfield Woods?
- You can reach Havencare at Litchfield Woods by phone at +1 860-489-5801.
Nearby facilities
- Wolcott Hall Nursing Center Inc 0.8 mi
215 Forest St, Torrington, CT, 06790
- Torrington Center For Nursing & Rehabilitation Llc 1.8 mi
80 Fern Dr, Torrington, CT, 06790
- Havencare at Valerie Manor 3.6 mi
1360 Torringford St, Torrington, 6790
About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data β the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting β
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.