Havencare at Valerie Manor
Torrington, Connecticut
1360 Torringford St, Torrington, 6790
Havencare at Valerie Manor Quality & Safety Report
Average
CMS Official Overall: 2★ / 5
CMS data as of March 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
CMS data as of March 1, 2026
Quality rating trend
Overall rating improved from 1 to 2 stars over 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Skilled Nursing Facility · Nursing home
- Capacity
- 151 certified beds
- Ownership
- For profit - Limited Liability company
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
Havencare at Valerie Manor is a 151-bed, for-profit skilled nursing facility located in Torrington, Connecticut, operated by a limited liability company. The center holds a 2-star overall rating from the Centers for Medicare & Medicaid Services, reflecting 2-star ratings in both staffing and health inspections. While its foundational categories are rated below average, the facility maintains a 4-star rating for its clinical quality measures.
Location
1360 Torringford St, Torrington, 6790, Torrington, CT
Recent reviews
- Lake Till ★☆☆☆☆ November 28, 2025
Is the pr lpn fired yet
- Clifford Burrell ★★★★★ October 25, 2024
The people and the place is a class act. Compassion and caring from the staff has always been evident on all my visits. Our family has always been informed of changes . Valerie Manor is a diamond located in Torrington
- Meagan Emilia ★☆☆☆☆ June 9, 2024
wish i could do 0
- Denise Audia ★☆☆☆☆ March 11, 2024
I have asked for food for my mother, they don't come. I ask for help to bring my mother to the bathroom, they don't come. My mother has fallen several times because she has to go to the bathroom. She has urinated in her pants and has sat in it because they don't come. I am very disappointed in this place. I heard good things about Valerie Manor so this is where I wanted my mother to be. I am very sad at this point. My mother has now been admitted to the hospital after staying in Valorie Manor. Due to their horrible care.
- Lisa Gould ★★★★★ February 7, 2024
What a great first impression. Patty in Admissions made us feel welcome giving us a tour and introducing us to staff. The staff that we have met from Carol, Administrator to Melissa and Jake have been very supportive and made sure they took the time to orient us to the facility and daily routine. This put our family at ease. It has been a difficult transition for all of us but the staff made us feel more comfortable.
Frequently asked questions
- What is the overall CMS rating for Havencare at Valerie Manor?
- Havencare at Valerie Manor has an overall CMS rating of 2 out of 5 stars.
- How did Havencare at Valerie Manor score on health inspections?
- Havencare at Valerie Manor received a health inspection rating of 2 out of 5 stars from CMS.
- How many beds does Havencare at Valerie Manor have?
- Havencare at Valerie Manor has 151 certified beds.
- Does Havencare at Valerie Manor accept Medicare or Medicaid?
- Yes, Havencare at Valerie Manor accepts Medicare and Medicaid.
- Where is Havencare at Valerie Manor located?
- Havencare at Valerie Manor is located at 1360 Torringford St, Torrington, 6790, Torrington, Connecticut.
- How can I contact Havencare at Valerie Manor?
- You can reach Havencare at Valerie Manor by phone at +1 860-489-1008.
Nearby facilities
- Torrington Center For Nursing & Rehabilitation Llc 2.0 mi
80 Fern Dr, Torrington, CT, 06790
- Wolcott Hall Nursing Center Inc 2.9 mi
215 Forest St, Torrington, CT, 06790
- Havencare at Litchfield Woods 3.6 mi
255 Roberts St, Torrington, 6790
About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.