Pine Crest Health Care
Hazel Crest, Illinois
3300 West 175th Street, Hazel Crest, IL, 60429
Pine Crest Health Care Quality & Safety Report
Poor
CMS Official Overall: 1★ / 5
CMS data as of March 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
- Total federal penalties $224,197
- Abuse citation
- CMS has cited this facility for abuse in one of the two most recent reporting cycles.
CMS data as of March 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 0.41 hrs
- Licensed practical nurse (LPN) 0.57 hrs
- Certified nursing aide (CNA) 1.49 hrs
- Physical therapy 0.01 hrs
Quality rating trend
Overall rating declined from 2 to 1 stars over 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Skilled Nursing Facility · Nursing home
- Capacity
- 199 certified beds · ~162 avg residents/day (81% occupancy)
- Ownership
- For profit - Corporation
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
Pine Crest Health Care is a 199-bed for-profit skilled nursing facility located in Hazel Crest, Illinois. The center currently holds a 1-star overall rating from the Centers for Medicare & Medicaid Services, based on 1-star ratings for staffing and quality measures and a 2-star health inspection rating. As a corporate-owned institution, it provides long-term care and clinical services to residents in the Cook County area.
Location
3300 West 175th Street, Hazel Crest, IL, 60429, Hazel Crest, IL
Recent reviews
- Darrin Logan (Dblack) ★★★★☆ November 24, 2025
The service is good, but it need a refresh inside.
- Magdalena ★★★★★ August 5, 2025
I'm so very grateful to Robin in admissions who went above and beyond to help me with placement for my husband when I wasn't able to get help from his Social worker,Nicki Excels at her job being very professional and kind to me and my son,Dave was also helpful and kind and patient when I called,again I thank Robin,if it wasn't for her helping me when no one else would,I don't know what I would have done, she has the sweetest,kindest heart and soul,I am happy with the care my husband received, everyone was always kind and helpful to us.
- Joani Ramos ★☆☆☆☆ April 26, 2025
Went to visit my uncle who is in the dump of a building for hospice. He is a Vietnam vet and VA actually thinks this place is ok for our heros. First off just pulling up you see how much of a dump it is. When you open the door the stench is overwhelming. It smells of piss and mold. Going up in the elevator you can smell it getting worse. Filth everywhere. My Uncles room is disgusting. The light was broken and instead of changing the florescent bulb it was taken out and leaning on the wall. Dangerous if it fell on the floor, they explode. There was puke on the wall by his head that wasn't from him. Curtains were ripped about 30 years old and hanging off the rod. The windows were so filthy you can't see through them. The window isn't even sealed to the wall. I had to ask for cleaning supplies to clean his room. Walking down the hall to find a worker you could smell the string stench of someone smoking in their room. Seriously the place is going to burn down and kill every resident. The staff acted like they were deaf. PLEASE DO NOT PLACE A LOVED ONE HERE!!!!!!!!!!!!!!!!!!!
- Georgette Villani ★☆☆☆☆ March 18, 2025
The outside looks like trash, screens busted. Inside is dirty, nuses are were stripper clothes. Equipment is dirty scratched up etc. Residents are dirty. No linen etc<br>Shame on the state letting places like this stay open. People that own it should not sleep at night. I hope there loved ones will be at a place like this...
- S T ★☆☆☆☆ November 18, 2024
RN calling in regards to pt incident. Staff do not know how to use phone. Was disconnected several times and trying to reach floor was on a terminal ring for over 5 min. Nurse that called in for support on break for over an hour and no other staff covering for nurse. I cringe tho king the quality of care provided!
Frequently asked questions
- What is the overall CMS rating for Pine Crest Health Care?
- Pine Crest Health Care has an overall CMS rating of 1 out of 5 stars.
- How did Pine Crest Health Care score on health inspections?
- Pine Crest Health Care received a health inspection rating of 2 out of 5 stars from CMS.
- What is the staffing rating for Pine Crest Health Care?
- Pine Crest Health Care has a staffing rating of 1 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does Pine Crest Health Care have?
- Pine Crest Health Care has 199 certified beds.
- Does Pine Crest Health Care accept Medicare or Medicaid?
- Yes, Pine Crest Health Care accepts Medicare and Medicaid.
- Where is Pine Crest Health Care located?
- Pine Crest Health Care is located at 3300 West 175th Street, Hazel Crest, IL, 60429, Hazel Crest, Illinois.
- How can I contact Pine Crest Health Care?
- You can reach Pine Crest Health Care by phone at +1 708-335-2400.
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About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.