Heartland Senior Living

Heartland Senior Living

Neoga, Illinois

Address

101 Trowbridge Road, Neoga, IL, 62447

Phone

+1 217-895-2665

3.5 /10

Heartland Senior Living Quality & Safety Report

Below Average

Inspections: 3★ (50%) Staffing: 2★ (25%) Quality: 2★ (25%)

CMS Official Overall: 3★ / 5

CMS data as of January 2026

This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →

$120,430 fines 7 health deficiencies

Safety & Inspections

Health deficiencies
National median: 7
7 near national median
Total federal penalties
$120,430

CMS data as of January 1, 2026

Staffing breakdown

Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.

Total nurse staffing
National median: 4.12 hrs
2.98 hrs below national median
Registered nurse (RN)
0.42 hrs
Licensed practical nurse (LPN)
0.85 hrs
Certified nursing aide (CNA)
2.10 hrs
Physical therapy
0.03 hrs

Quality rating trend

Overall rating improved from 2 to 3 stars over 18 data points.

Quality rating trend for Heartland Senior Living 1 2 3 4 5 Jun 24 Sep 24 Dec 24 Apr 25 Jul 25 Dec 25 Feb 26
  • Overall
  • Health inspection
  • Staffing
  • Quality measures

Facility profile

Type
Skilled Nursing Facility
Capacity
71 certified beds · ~64 avg residents/day (89% occupancy)
Ownership
For profit - Limited Liability company
Payment accepted
Medicare Medicaid (Medicare and Medicaid)

About

Heartland Senior Living is a for-profit, 71-bed skilled nursing facility located in Neoga, Illinois. The center holds a 3-star overall rating from the Centers for Medicare & Medicaid Services, based on a 3-star health inspection rating and 2-star ratings for both staffing and quality measures. Specialized services are provided within a limited liability company ownership structure.

Location

101 Trowbridge Road, Neoga, IL, 62447, Neoga, IL

Frequently asked questions

What is the overall CMS rating for Heartland Senior Living?
Heartland Senior Living has an overall CMS rating of 3 out of 5 stars.
How did Heartland Senior Living score on health inspections?
Heartland Senior Living received a health inspection rating of 3 out of 5 stars from CMS.
What is the staffing rating for Heartland Senior Living?
Heartland Senior Living has a staffing rating of 2 out of 5 stars, based on nurse-to-resident ratios.
How many beds does Heartland Senior Living have?
Heartland Senior Living has 71 certified beds.
Does Heartland Senior Living accept Medicare or Medicaid?
Yes, Heartland Senior Living accepts Medicare and Medicaid.
Where is Heartland Senior Living located?
Heartland Senior Living is located at 101 Trowbridge Road, Neoga, IL, 62447, Neoga, Illinois.
How can I contact Heartland Senior Living?
You can reach Heartland Senior Living by phone at +1 217-895-2665.

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About this data

How to read this page

Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.

Where this data comes from

All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.

What to do next

Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →

Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.