Citadel Care Center-Wilmette
Wilmette, Illinois
432 Poplar Drive, Wilmette, IL, 60091
Citadel Care Center-Wilmette Quality & Safety Report
Excellent
CMS Official Overall: 5★ / 5
CMS data as of January 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
CMS data as of January 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 0.57 hrs
- Licensed practical nurse (LPN) 0.88 hrs
- Certified nursing aide (CNA) 2.33 hrs
- Physical therapy 0.06 hrs
Quality rating trend
Overall rating stable at 5 stars across 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Skilled Nursing Facility · Building
- Capacity
- 80 certified beds · ~56 avg residents/day (70% occupancy)
- Ownership
- For profit - Limited Liability company
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
Citadel Care Center-Wilmette is an 80-bed, for-profit skilled nursing facility located in Wilmette, Illinois. The center holds a 5-star overall rating from the Centers for Medicare & Medicaid Services, supported by 5-star ratings in both health inspections and quality measures. While the facility maintains high clinical performance scores, it currently holds a 2-star rating for staffing levels.
Location
432 Poplar Drive, Wilmette, IL, 60091, Wilmette, IL
Frequently asked questions
- What is the overall CMS rating for Citadel Care Center-Wilmette?
- Citadel Care Center-Wilmette has an overall CMS rating of 5 out of 5 stars.
- How did Citadel Care Center-Wilmette score on health inspections?
- Citadel Care Center-Wilmette received a health inspection rating of 5 out of 5 stars from CMS.
- What is the staffing rating for Citadel Care Center-Wilmette?
- Citadel Care Center-Wilmette has a staffing rating of 2 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does Citadel Care Center-Wilmette have?
- Citadel Care Center-Wilmette has 80 certified beds.
- Does Citadel Care Center-Wilmette accept Medicare or Medicaid?
- Yes, Citadel Care Center-Wilmette accepts Medicare and Medicaid.
- Where is Citadel Care Center-Wilmette located?
- Citadel Care Center-Wilmette is located at 432 Poplar Drive, Wilmette, IL, 60091, Wilmette, Illinois.
- How can I contact Citadel Care Center-Wilmette?
- You can reach Citadel Care Center-Wilmette by phone at +1 847-216-5000.
More facilities in Illinois
No facilities listed within the immediate area. Here are highly rated options elsewhere in Illinois.
- Axiom Gardens Of Mount Vernon Mount Vernon · 4.7★
#5 Doctors Park, Mount Vernon, IL, 62864
- Mount Vernon Countryside Manor Mount Vernon · 4.5★
606 East Il Hwy 15, Mount Vernon, IL, 62864
- Warren Barr Buffalo Grove Buffalo Grove · 4.3★
150 North Weiland Road, Buffalo Grove, IL, 60089
- Country Health Gifford · 4.3★
2304 C R 3000 N, Gifford, IL, 61847
- Cedar Ridge Health & Rehab Ctr Lebanon · 4.2★
One Perryman Street, Lebanon, IL, 62254
About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.