Friendship Village
Kalamazoo, Michigan
1400 N Drake Rd, Kalamazoo, MI, 49006
Friendship Village Quality & Safety Report
Excellent
CMS Official Overall: 5★ / 5
CMS data as of January 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
CMS data as of January 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 1.39 hrs
- Licensed practical nurse (LPN) 0.58 hrs
- Certified nursing aide (CNA) 3.09 hrs
- Physical therapy 0.05 hrs
Quality rating trend
Overall rating improved from 3 to 5 stars over 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Skilled Nursing Facility
- Capacity
- 57 certified beds · ~51 avg residents/day (89% occupancy)
- Ownership
- Non profit - Corporation
- Payment accepted
- Medicare (Medicare)
About
Friendship Village is a nonprofit, corporate-owned skilled nursing facility in Kalamazoo, Michigan with 57 licensed beds. The center holds a 5-star overall rating from the Centers for Medicare & Medicaid Services, including a 5-star rating for staffing levels. Its performance evaluations are further supported by 4-star ratings in both health inspections and quality measures.
Location
1400 N Drake Rd, Kalamazoo, MI, 49006, Kalamazoo, MI
Frequently asked questions
- What is the overall CMS rating for Friendship Village?
- Friendship Village has an overall CMS rating of 5 out of 5 stars.
- How did Friendship Village score on health inspections?
- Friendship Village received a health inspection rating of 4 out of 5 stars from CMS.
- What is the staffing rating for Friendship Village?
- Friendship Village has a staffing rating of 5 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does Friendship Village have?
- Friendship Village has 57 certified beds.
- Does Friendship Village accept Medicare or Medicaid?
- Yes, Friendship Village accepts Medicare.
- Where is Friendship Village located?
- Friendship Village is located at 1400 N Drake Rd, Kalamazoo, MI, 49006, Kalamazoo, Michigan.
- How can I contact Friendship Village?
- You can reach Friendship Village by phone at +1 269-381-0560.
Nearby facilities
- Medilodge Of Westwood 0.8 mi
2575 N Drake Road, Kalamazoo, MI, 49006
- Medilodge Of Kalamazoo 2.3 mi
1701 S 11th Street, Kalamazoo, MI, 49009
- Harold And Grace Upjohn Community Care Center 4.7 mi
2400 Portage St, Kalamazoo, MI, 49001
- Villa At Borgess Place 5.4 mi
3057 Gull Road, Kalamazoo, MI, 49048
- Alamo Nursing Home Inc 6.8 mi
8290 W C Ave, Kalamazoo, MI, 49009
About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.