Harold And Grace Upjohn Community Care Center
Kalamazoo, Michigan
2400 Portage St, Kalamazoo, MI, 49001
Harold And Grace Upjohn Community Care Center Quality & Safety Report
Average
CMS Official Overall: 2★ / 5
CMS data as of January 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
- Total federal penalties $31,186
CMS data as of January 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 1.04 hrs
- Licensed practical nurse (LPN) 0.63 hrs
- Certified nursing aide (CNA) 1.94 hrs
- Physical therapy 0.07 hrs
Quality rating trend
Overall rating improved from 1 to 2 stars over 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Skilled Nursing Facility · Building
- Capacity
- 87 certified beds · ~85 avg residents/day (98% occupancy)
- Ownership
- Non profit - Corporation
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
Harold and Grace Upjohn Community Care Center is an 87-bed non-profit skilled nursing facility located in Kalamazoo, Michigan. The center maintains a 2-star overall rating from the Centers for Medicare & Medicaid Services, reflecting a 2-star health inspection score alongside 4-star ratings in both staffing and quality measures. Services are provided through a corporate non-profit ownership structure.
Location
2400 Portage St, Kalamazoo, MI, 49001, Kalamazoo, MI
Frequently asked questions
- What is the overall CMS rating for Harold And Grace Upjohn Community Care Center?
- Harold And Grace Upjohn Community Care Center has an overall CMS rating of 2 out of 5 stars.
- How did Harold And Grace Upjohn Community Care Center score on health inspections?
- Harold And Grace Upjohn Community Care Center received a health inspection rating of 2 out of 5 stars from CMS.
- What is the staffing rating for Harold And Grace Upjohn Community Care Center?
- Harold And Grace Upjohn Community Care Center has a staffing rating of 4 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does Harold And Grace Upjohn Community Care Center have?
- Harold And Grace Upjohn Community Care Center has 87 certified beds.
- Does Harold And Grace Upjohn Community Care Center accept Medicare or Medicaid?
- Yes, Harold And Grace Upjohn Community Care Center accepts Medicare and Medicaid.
- Where is Harold And Grace Upjohn Community Care Center located?
- Harold And Grace Upjohn Community Care Center is located at 2400 Portage St, Kalamazoo, MI, 49001, Kalamazoo, Michigan.
- How can I contact Harold And Grace Upjohn Community Care Center?
- You can reach Harold And Grace Upjohn Community Care Center by phone at +1 269-381-4290.
Nearby facilities
- Villa At Borgess Place 3.9 mi
3057 Gull Road, Kalamazoo, MI, 49048
- Medilodge Of Kalamazoo 4.4 mi
1701 S 11th Street, Kalamazoo, MI, 49009
- Friendship Village 4.7 mi
1400 N Drake Rd, Kalamazoo, MI, 49006
- Medilodge Of Westwood 5.3 mi
2575 N Drake Road, Kalamazoo, MI, 49006
- Alamo Nursing Home Inc 11.2 mi
8290 W C Ave, Kalamazoo, MI, 49009
About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.