The Villa At West Branch

The Villa At West Branch

West Branch, Michigan

Address

445 South Valley Street, West Branch, MI, 48661

Phone

+1 989-345-3600

4.5 /10

The Villa At West Branch Quality & Safety Report

Below Average

Inspections: 2★ (50%) Staffing: 3★ (25%) Quality: 5★ (25%)

CMS Official Overall: 3★ / 5

CMS data as of January 2026

This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →

$170,704 fines 13 health deficiencies

Safety & Inspections

Health deficiencies
National median: 7
13 above national median
Total federal penalties
$170,704

CMS data as of January 1, 2026

Staffing breakdown

Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.

Total nurse staffing
National median: 4.12 hrs
4.02 hrs near national median
Registered nurse (RN)
0.71 hrs
Licensed practical nurse (LPN)
0.86 hrs
Certified nursing aide (CNA)
2.34 hrs
Physical therapy
0.01 hrs

Quality rating trend

Overall rating improved from 1 to 3 stars over 18 data points.

Quality rating trend for The Villa At West Branch 1 2 3 4 5 Jun 24 Sep 24 Dec 24 Apr 25 Jul 25 Dec 25 Feb 26
  • Overall
  • Health inspection
  • Staffing
  • Quality measures

Facility profile

Type
Skilled Nursing Facility · Building
Capacity
70 certified beds · ~61 avg residents/day (87% occupancy)
Ownership
For profit - Corporation
Payment accepted
Medicare Medicaid (Medicare and Medicaid)

About

The Villa At West Branch is a 70-bed, for-profit skilled nursing facility located in West Branch, Michigan. It holds a 3-star overall rating from CMS, supported by a 5-star rating in quality measures and 3-star staffing levels. The facility’s regulatory history includes a 2-star rating for health inspections.

Location

445 South Valley Street, West Branch, MI, 48661, West Branch, MI

Frequently asked questions

What is the overall CMS rating for The Villa At West Branch?
The Villa At West Branch has an overall CMS rating of 3 out of 5 stars.
How did The Villa At West Branch score on health inspections?
The Villa At West Branch received a health inspection rating of 2 out of 5 stars from CMS.
What is the staffing rating for The Villa At West Branch?
The Villa At West Branch has a staffing rating of 3 out of 5 stars, based on nurse-to-resident ratios.
How many beds does The Villa At West Branch have?
The Villa At West Branch has 70 certified beds.
Does The Villa At West Branch accept Medicare or Medicaid?
Yes, The Villa At West Branch accepts Medicare and Medicaid.
Where is The Villa At West Branch located?
The Villa At West Branch is located at 445 South Valley Street, West Branch, MI, 48661, West Branch, Michigan.
How can I contact The Villa At West Branch?
You can reach The Villa At West Branch by phone at +1 989-345-3600.

More facilities in Michigan

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About this data

How to read this page

Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.

Where this data comes from

All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.

What to do next

Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →

Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.