Hanover Hill Health Care Center
Manchester, New Hampshire
700 Hanover Street, Manchester, NH, 03104
Hanover Hill Health Care Center Quality & Safety Report
Below Average
CMS Official Overall: 1★ / 5
CMS data as of January 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
- Total federal penalties $8,512
CMS data as of January 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 0.39 hrs
- Licensed practical nurse (LPN) 0.99 hrs
- Certified nursing aide (CNA) 1.95 hrs
- Physical therapy 0.09 hrs
Quality rating trend
Overall rating declined from 4 to 1 stars over 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Skilled Nursing Facility · Building
- Capacity
- 124 certified beds · ~114 avg residents/day (92% occupancy)
- Ownership
- For profit - Corporation
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
Hanover Hill Health Care Center is a 124-bed, for-profit skilled nursing facility located in Manchester, New Hampshire. According to Centers for Medicare & Medicaid Services data, the center holds a one-star overall rating, with individual scores of one star for health inspections and two stars for staffing. While it has a four-star rating for quality measures, it is currently categorized as a Special Focus Facility subject to increased oversight.
Location
700 Hanover Street, Manchester, NH, 03104, Manchester, NH
Frequently asked questions
- What is the overall CMS rating for Hanover Hill Health Care Center?
- Hanover Hill Health Care Center has an overall CMS rating of 1 out of 5 stars.
- How did Hanover Hill Health Care Center score on health inspections?
- Hanover Hill Health Care Center received a health inspection rating of 1 out of 5 stars from CMS.
- What is the staffing rating for Hanover Hill Health Care Center?
- Hanover Hill Health Care Center has a staffing rating of 2 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does Hanover Hill Health Care Center have?
- Hanover Hill Health Care Center has 124 certified beds.
- Does Hanover Hill Health Care Center accept Medicare or Medicaid?
- Yes, Hanover Hill Health Care Center accepts Medicare and Medicaid.
- Where is Hanover Hill Health Care Center located?
- Hanover Hill Health Care Center is located at 700 Hanover Street, Manchester, NH, 03104, Manchester, New Hampshire.
- How can I contact Hanover Hill Health Care Center?
- You can reach Hanover Hill Health Care Center by phone at +1 603-627-3826.
Nearby facilities
- St Joseph Residence 0.1 mi
495 Mammoth Rd, Manchester, NH, 03104
- Saint Teresa Rehabilitation & Nursing Center 0.4 mi
519 Bridge Street, Manchester, NH, 03104
- Mount Carmel Rehabilitation And Nursing Center 1.1 mi
235 Myrtle Street, Manchester, NH, 03104
- Maple Leaf Health Care Center 1.2 mi
198 Pearl Street, Manchester, NH, 03104
- Villa Crest Nursing And Retirement Center 1.2 mi
1276 Hanover Street, Manchester, NH, 03104
About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.