Villa Crest Nursing And Retirement Center
Manchester, New Hampshire
1276 Hanover Street, Manchester, NH, 03104
Villa Crest Nursing And Retirement Center Quality & Safety Report
Excellent
CMS Official Overall: 5★ / 5
CMS data as of January 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
CMS data as of January 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 0.46 hrs
- Licensed practical nurse (LPN) 1.05 hrs
- Certified nursing aide (CNA) 2.50 hrs
- Physical therapy 0.04 hrs
Quality rating trend
Overall rating improved from 4 to 5 stars over 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Skilled Nursing Facility · Building
- Capacity
- 126 certified beds · ~121 avg residents/day (96% occupancy)
- Ownership
- For profit - Limited Liability company
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
Villa Crest Nursing And Retirement Center is a 126-bed for-profit facility located in Manchester, New Hampshire. It holds a 5-star overall rating from the Centers for Medicare & Medicaid Services, including 5 stars for quality measures and 4 stars for both staffing and health inspections. The center provides skilled nursing and retirement services under the ownership of a limited liability company.
Location
1276 Hanover Street, Manchester, NH, 03104, Manchester, NH
Frequently asked questions
- What is the overall CMS rating for Villa Crest Nursing And Retirement Center?
- Villa Crest Nursing And Retirement Center has an overall CMS rating of 5 out of 5 stars.
- How did Villa Crest Nursing And Retirement Center score on health inspections?
- Villa Crest Nursing And Retirement Center received a health inspection rating of 4 out of 5 stars from CMS.
- What is the staffing rating for Villa Crest Nursing And Retirement Center?
- Villa Crest Nursing And Retirement Center has a staffing rating of 4 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does Villa Crest Nursing And Retirement Center have?
- Villa Crest Nursing And Retirement Center has 126 certified beds.
- Does Villa Crest Nursing And Retirement Center accept Medicare or Medicaid?
- Yes, Villa Crest Nursing And Retirement Center accepts Medicare and Medicaid.
- Where is Villa Crest Nursing And Retirement Center located?
- Villa Crest Nursing And Retirement Center is located at 1276 Hanover Street, Manchester, NH, 03104, Manchester, New Hampshire.
- How can I contact Villa Crest Nursing And Retirement Center?
- You can reach Villa Crest Nursing And Retirement Center by phone at +1 603-622-3262.
Nearby facilities
- St Joseph Residence 1.1 mi
495 Mammoth Rd, Manchester, NH, 03104
- Hanover Hill Health Care Center 1.2 mi
700 Hanover Street, Manchester, NH, 03104
- Holy Cross Health Center 1.3 mi
357 Island Pond Road, Manchester, NH, 03109
- Saint Teresa Rehabilitation & Nursing Center 1.5 mi
519 Bridge Street, Manchester, NH, 03104
- Mount Carmel Rehabilitation And Nursing Center 2.2 mi
235 Myrtle Street, Manchester, NH, 03104
About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.