Holy Cross Health Center
Manchester, New Hampshire
357 Island Pond Road, Manchester, NH, 03109
Holy Cross Health Center Quality & Safety Report
Excellent
CMS Official Overall: 5★ / 5
CMS data as of January 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
CMS data as of January 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 1.12 hrs
- Licensed practical nurse (LPN) 0.83 hrs
- Certified nursing aide (CNA) 3.54 hrs
- Physical therapy 0.20 hrs
Quality rating trend
Overall rating stable at 5 stars across 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Skilled Nursing Facility · Building
- Capacity
- 40 certified beds · ~23 avg residents/day (57% occupancy)
- Ownership
- Non profit - Church related
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
Holy Cross Health Center is a 40-bed non-profit, church-related skilled nursing facility located in Manchester, New Hampshire. The center holds a 5-star overall rating from the Centers for Medicare & Medicaid Services (CMS), including 5-star ratings for staffing and health inspections. Clinical performance is supported by a 4-star rating in quality measures.
Location
357 Island Pond Road, Manchester, NH, 03109, Manchester, NH
Frequently asked questions
- What is the overall CMS rating for Holy Cross Health Center?
- Holy Cross Health Center has an overall CMS rating of 5 out of 5 stars.
- How did Holy Cross Health Center score on health inspections?
- Holy Cross Health Center received a health inspection rating of 5 out of 5 stars from CMS.
- What is the staffing rating for Holy Cross Health Center?
- Holy Cross Health Center has a staffing rating of 5 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does Holy Cross Health Center have?
- Holy Cross Health Center has 40 certified beds.
- Does Holy Cross Health Center accept Medicare or Medicaid?
- Yes, Holy Cross Health Center accepts Medicare and Medicaid.
- Where is Holy Cross Health Center located?
- Holy Cross Health Center is located at 357 Island Pond Road, Manchester, NH, 03109, Manchester, New Hampshire.
- How can I contact Holy Cross Health Center?
- You can reach Holy Cross Health Center by phone at +1 603-628-3550.
Nearby facilities
- Villa Crest Nursing And Retirement Center 1.3 mi
1276 Hanover Street, Manchester, NH, 03104
- Hanover Hill Health Care Center 1.5 mi
700 Hanover Street, Manchester, NH, 03104
- St Joseph Residence 1.5 mi
495 Mammoth Rd, Manchester, NH, 03104
- Saint Teresa Rehabilitation & Nursing Center 1.9 mi
519 Bridge Street, Manchester, NH, 03104
- Mount Carmel Rehabilitation And Nursing Center 2.6 mi
235 Myrtle Street, Manchester, NH, 03104
About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.