Pelican Health At Charlotte
Charlotte, North Carolina
2616 East 5th Street, Charlotte, NC, 28204
Pelican Health At Charlotte Quality & Safety Report
Poor
CMS Official Overall: 1★ / 5
CMS data as of January 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
- Total federal penalties $70,925
CMS data as of January 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 0.82 hrs
- Licensed practical nurse (LPN) 0.53 hrs
- Certified nursing aide (CNA) 1.75 hrs
- Physical therapy 0.07 hrs
Quality rating trend
Overall rating stable at 1 stars across 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Skilled Nursing Facility
- Capacity
- 120 certified beds · ~79 avg residents/day (65% occupancy)
- Ownership
- For profit - Corporation
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
Pelican Health at Charlotte is a for-profit, 120-bed skilled nursing facility located in Charlotte, North Carolina. According to Centers for Medicare & Medicaid Services data, the facility holds a one-star overall rating, with specific scores of one star for health inspections and two stars for staffing. Quality measures at the location are rated at three out of five stars.
Location
2616 East 5th Street, Charlotte, NC, 28204, Charlotte, NC
Frequently asked questions
- What is the overall CMS rating for Pelican Health At Charlotte?
- Pelican Health At Charlotte has an overall CMS rating of 1 out of 5 stars.
- How did Pelican Health At Charlotte score on health inspections?
- Pelican Health At Charlotte received a health inspection rating of 1 out of 5 stars from CMS.
- What is the staffing rating for Pelican Health At Charlotte?
- Pelican Health At Charlotte has a staffing rating of 2 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does Pelican Health At Charlotte have?
- Pelican Health At Charlotte has 120 certified beds.
- Does Pelican Health At Charlotte accept Medicare or Medicaid?
- Yes, Pelican Health At Charlotte accepts Medicare and Medicaid.
- Where is Pelican Health At Charlotte located?
- Pelican Health At Charlotte is located at 2616 East 5th Street, Charlotte, NC, 28204, Charlotte, North Carolina.
- How can I contact Pelican Health At Charlotte?
- You can reach Pelican Health At Charlotte by phone at +1 704-333-5165.
Nearby facilities
- The Citadel At Myers Park, Llc 0.8 mi
300 Providence Road, Charlotte, NC, 28207
- Novant Health Presbyterian Medical Center-Snu 0.9 mi
200 Hawthorne Lane, Charlotte, NC, 28207
- Peak Resources - Charlotte 1.5 mi
3223 Central Avenue, Charlotte, NC, 28205
- White Oak Manor - Charlotte 2.1 mi
4009 Craig Avenue, Charlotte, NC, 28211
- Pelican Health Randolph Llc 2.4 mi
4801 Randolph Road, Charlotte, NC, 28211
About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.