White Oak Manor - Charlotte

White Oak Manor - Charlotte

Charlotte, North Carolina

Address

4009 Craig Avenue, Charlotte, NC, 28211

Phone

+1 704-365-2620

5.8 /10

White Oak Manor - Charlotte Quality & Safety Report

Average

Inspections: 2★ (50%) Staffing: 3★ (25%) Quality: 5★ (25%)

CMS Official Overall: 3★ / 5

CMS data as of January 2026

This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →

$40,250 fines 10 health deficiencies

Safety & Inspections

Health deficiencies
National median: 7
10 above national median
Total federal penalties
$40,250

CMS data as of January 1, 2026

Staffing breakdown

Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.

Total nurse staffing
National median: 4.12 hrs
3.86 hrs near national median
Registered nurse (RN)
0.44 hrs
Licensed practical nurse (LPN)
0.91 hrs
Certified nursing aide (CNA)
2.11 hrs
Physical therapy
0.04 hrs

Quality rating trend

Overall rating stable at 3 stars across 18 data points.

Quality rating trend for White Oak Manor - Charlotte 1 2 3 4 5 Jun 24 Sep 24 Dec 24 Apr 25 Jul 25 Dec 25 Feb 26
  • Overall
  • Health inspection
  • Staffing
  • Quality measures

Facility profile

Type
Skilled Nursing Facility · Building
Capacity
180 certified beds · ~143 avg residents/day (80% occupancy)
Ownership
For profit - Limited Liability company
Payment accepted
Medicare Medicaid (Medicare and Medicaid)

About

White Oak Manor - Charlotte is a for-profit, 180-bed skilled nursing facility located in Charlotte, North Carolina. The center holds a three-star overall rating from the Centers for Medicare & Medicaid Services, supported by a five-star rating in quality measures and three-star staffing levels. Recent health inspections resulted in a two-star rating for the facility.

Location

4009 Craig Avenue, Charlotte, NC, 28211, Charlotte, NC

Frequently asked questions

What is the overall CMS rating for White Oak Manor - Charlotte?
White Oak Manor - Charlotte has an overall CMS rating of 3 out of 5 stars.
How did White Oak Manor - Charlotte score on health inspections?
White Oak Manor - Charlotte received a health inspection rating of 2 out of 5 stars from CMS.
What is the staffing rating for White Oak Manor - Charlotte?
White Oak Manor - Charlotte has a staffing rating of 3 out of 5 stars, based on nurse-to-resident ratios.
How many beds does White Oak Manor - Charlotte have?
White Oak Manor - Charlotte has 180 certified beds.
Does White Oak Manor - Charlotte accept Medicare or Medicaid?
Yes, White Oak Manor - Charlotte accepts Medicare and Medicaid.
Where is White Oak Manor - Charlotte located?
White Oak Manor - Charlotte is located at 4009 Craig Avenue, Charlotte, NC, 28211, Charlotte, North Carolina.
How can I contact White Oak Manor - Charlotte?
You can reach White Oak Manor - Charlotte by phone at +1 704-365-2620.

Nearby facilities

About this data

How to read this page

Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.

Where this data comes from

All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.

What to do next

Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →

Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.