Willow Terrace
Philadelphia, Pennsylvania
One Penn Boulevard, Philadelphia, PA, 19144
Willow Terrace Quality & Safety Report
Average
CMS Official Overall: 2★ / 5
CMS data as of January 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
- Total federal penalties $9,113
CMS data as of January 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 0.50 hrs
- Licensed practical nurse (LPN) 0.99 hrs
- Certified nursing aide (CNA) 2.22 hrs
- Physical therapy 0.07 hrs
Quality rating trend
Overall rating declined from 3 to 2 stars over 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Skilled Nursing Facility · Nursing home
- Capacity
- 174 certified beds · ~165 avg residents/day (95% occupancy)
- Ownership
- For profit - Corporation
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
Willow Terrace is a 174-bed for-profit skilled nursing facility located in Philadelphia, Pennsylvania. The center holds a 2-star overall rating from the Centers for Medicare & Medicaid Services, consisting of a 2-star health inspection rating, a 3-star staffing rating, and a 4-star rating for quality measures.
Location
One Penn Boulevard, Philadelphia, PA, 19144, Philadelphia, PA
Recent reviews
- Tim Roane ★★★★★ February 6, 2026
Team was very helpful and welcoming to my mother. Alicia was great!
- Alexis Jenkins ★★★★★ February 6, 2026
Willow terrace is good for people who need long term care
- Cynthia Piaza ★☆☆☆☆ January 31, 2026
Terrible....you must call front desk then your floor for assistance, not equipped for open heart patients. No meds when scheduled. Not equipped for any care filthy , this place needs to be looked into & reported. DO NOT SEND LOVE ONE'S HERE, THEY WILL SUFFER
- Celina Wiles ★★★★★ January 28, 2026
I advise anyone to come here for rehab , the place is clean and feels safe with great staff.
- Parnell Booker ★★★★★ January 28, 2026
Everything is alright the only thing I would say is when visiting family members security staff might ask you not to stay in the lobby for too long or not to speak to employees which I thought was not polite as a football coach myself , the cna gets frustrated if I visit for too long in my mothers room. As far as her care it’s good from what I’ve seen I would suggest just keeping immediate family more updated as far as changes in her care.
Frequently asked questions
- What is the overall CMS rating for Willow Terrace?
- Willow Terrace has an overall CMS rating of 2 out of 5 stars.
- How did Willow Terrace score on health inspections?
- Willow Terrace received a health inspection rating of 2 out of 5 stars from CMS.
- What is the staffing rating for Willow Terrace?
- Willow Terrace has a staffing rating of 3 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does Willow Terrace have?
- Willow Terrace has 174 certified beds.
- Does Willow Terrace accept Medicare or Medicaid?
- Yes, Willow Terrace accepts Medicare and Medicaid.
- Where is Willow Terrace located?
- Willow Terrace is located at One Penn Boulevard, Philadelphia, PA, 19144, Philadelphia, Pennsylvania.
- How can I contact Willow Terrace?
- You can reach Willow Terrace by phone at +1 215-951-8500.
Nearby facilities
- Willowcrest 0.9 mi
Albert Einstein Med Ctr, Philadelphia, PA, 19141
- Maplewood Nursing And Rehab Center 1.0 mi
125 W Schoolhouse Lane, Philadelphia, PA, 19144
- Caring Heart Rehabilitation And Nursing Center 1.4 mi
6445 Germantown Avenue, Philadelphia, PA, 19119
- Wesley Enhanced Living At Stapeley 1.4 mi
6300 Greene Street, Philadelphia, PA, 19144
- Cliveden Nursing And Rehabilitation Center 1.5 mi
6400 Greene Street, Philadelphia, PA, 19119
About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.