The Arbour At Westminster Manor

Austin, Texas

Abuse icon: CMS has cited this facility for abuse in the past two reporting cycles.
Address

4200 Jackson Ave, Austin, TX, 78731

Phone

+1 512-454-4711

3.8 /10

The Arbour At Westminster Manor Quality & Safety Report

Below Average

Inspections: 2★ (50%) Staffing: 4★ (25%) Quality: 5★ (25%)

CMS Official Overall: 3★ / 5

CMS data as of January 2026

This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →

$29,085 fines 3 health deficiencies Abuse citation

Safety & Inspections

Health deficiencies
National median: 7
3 below national median
Total federal penalties
$29,085
Abuse citation
CMS has cited this facility for abuse in one of the two most recent reporting cycles.

CMS data as of January 1, 2026

Staffing breakdown

Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.

Total nurse staffing
National median: 4.12 hrs
5.23 hrs above national median
Registered nurse (RN)
0.61 hrs
Licensed practical nurse (LPN)
0.94 hrs
Certified nursing aide (CNA)
3.46 hrs
Physical therapy
0.07 hrs

Quality rating trend

Overall rating declined from 5 to 3 stars over 18 data points.

Quality rating trend for The Arbour At Westminster Manor 1 2 3 4 5 Jun 24 Sep 24 Dec 24 Apr 25 Jul 25 Dec 25 Feb 26
  • Overall
  • Health inspection
  • Staffing
  • Quality measures

Facility profile

Type
Skilled Nursing Facility
Capacity
90 certified beds · ~80 avg residents/day (89% occupancy)
Ownership
Non profit - Corporation
Payment accepted
Medicare (Medicare)

About

The Arbour At Westminster Manor is a non-profit, 90-bed skilled nursing facility located in Austin, Texas. It holds a 3-star overall rating from the Centers for Medicare & Medicaid Services, featuring a 4-star rating for staffing and a 5-star rating for quality measures. The facility's recent performance includes a 2-star rating for health inspections.

Frequently asked questions

What is the overall CMS rating for The Arbour At Westminster Manor?
The Arbour At Westminster Manor has an overall CMS rating of 3 out of 5 stars.
How did The Arbour At Westminster Manor score on health inspections?
The Arbour At Westminster Manor received a health inspection rating of 2 out of 5 stars from CMS.
What is the staffing rating for The Arbour At Westminster Manor?
The Arbour At Westminster Manor has a staffing rating of 4 out of 5 stars, based on nurse-to-resident ratios.
How many beds does The Arbour At Westminster Manor have?
The Arbour At Westminster Manor has 90 certified beds.
Does The Arbour At Westminster Manor accept Medicare or Medicaid?
Yes, The Arbour At Westminster Manor accepts Medicare.
Where is The Arbour At Westminster Manor located?
The Arbour At Westminster Manor is located at 4200 Jackson Ave, Austin, TX, 78731, Austin, Texas.
How can I contact The Arbour At Westminster Manor?
You can reach The Arbour At Westminster Manor by phone at +1 512-454-4711.

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About this data

How to read this page

Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.

Where this data comes from

All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.

What to do next

Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →

Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.